What are the responsibilities and job description for the Service Coordinator position at Equity Lifestyle Properties, Inc.?
About Us
At Bay Point Resort and Marina, we are dedicated to providing our guests with an exceptional experience. As a Service Coordinator, you will play a critical role in ensuring that every guest has an enjoyable stay. Your primary responsibility will be to coordinate the delivery of excellent customer service and respond to guest inquiries and concerns. We are looking for someone who is passionate about delivering outstanding customer service and has a strong attention to detail.
Key Responsibilities:
Requirements:
At Bay Point Resort and Marina, we are dedicated to providing our guests with an exceptional experience. As a Service Coordinator, you will play a critical role in ensuring that every guest has an enjoyable stay. Your primary responsibility will be to coordinate the delivery of excellent customer service and respond to guest inquiries and concerns. We are looking for someone who is passionate about delivering outstanding customer service and has a strong attention to detail.
Key Responsibilities:
- Coordinate the delivery of excellent customer service, ensuring that every guest has an enjoyable stay.
- Respond to guest inquiries and resolve any issues promptly and professionally.
- Maintain accurate records of guest interactions and preferences.
- Collaborate with other departments to ensure seamless service delivery.
Requirements:
- 1 year of experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and multitask with ease.
- Ability to lift up to 30 pounds and stand for long periods of time.
