Community Manager

Community Manager - The Basin

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver a Winning Performance:

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

We Care About Your Total Wellbeing:

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing program here.

What You'll Be Doing:

As a Community Manager, you will spearhead the overall operations of an Equity Residential apartment community, ensuring financial success, resident satisfaction, and team excellence. Your role involves hands-on management of daily activities, analysis of market dynamics, and driving improvements, overseeing sales, leasing, and maintenance initiatives for a flourishing property.

• Accomplishing property goals by recruiting, training, and motivating a high-performing team
• Leading community staff with regular meetings, performance monitoring, and career development guidance
• Analyzing property operations, implementing policies for seamless integration, and ensuring operational excellence
• Preparing and managing the community operating budget, overseeing the processing and approval of all invoices and company purchases
• Supporting marketing, and pricing efforts, and monitoring sales performance for goal achievement
• Staying informed on community market conditions for strategic decision-making
• Building connections with residents through community events and activities

What You'll Need To Thrive:

• Residential or commercial property management, hospitality, or retail experience
• Customer service and sales experience
• High School diploma or equivalent
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Previous experience in the role required
• Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
• Knowledge of federal and state apartment housing laws
• Availability to work a flexible schedule, including weekends; Must be able to respond to emergencies after normal business hours and on weekends.
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
• Ability to use the computer effectively and read written communications. Ability to lift, push, pull, or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc., to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

Salary:

• Employees are eligible for overtime pay and performance incentives.

Bonus Qualifications:

• Managerial Experience

Equity Residential is an Equal Opportunity Employer

We are committed to equal employment opportunity for all job applicants and employees. No job applicant or employee will be discriminated against because of race, religion, color, sex, sexual orientation, gender, sexual/gender identity, age, disability, pregnancy, national origin, military or veteran status, or any other characteristic protected by applicable law. Equity Residential is committed to hiring a diverse workforce. Equity Residential has a smoke-free workplace environment.

Job Type: Full-time

Pay: $36.45 - $44.54 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Experience:

• Property, Retail or Hospitality Management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Wakefield, MA 01880 (Preferred)

Ability to Relocate:

• Wakefield, MA 01880: Relocate before starting work (Required)

Work Location: In person

Salary : $36 - $45