What are the responsibilities and job description for the Community Relations Manager position at Equity Residential?
At Equity Residential, we're committed to building thriving communities where people can live their best lives. Our team is dedicated to fostering a culture of authenticity and collaboration.
How We Deliver Exceptional Results
- We empower our employees to question authority and challenge the status quo.
- We walk the talk by living our values every day.
- We share knowledge and expertise to drive innovation.
- We listen actively and respond with empathy.
- We focus on finding solutions rather than problems.
- We take calculated risks to achieve our goals.
- We enjoy the journey and celebrate our successes.
- We share the spotlight and give credit where it's due.
- We do the right thing, even when it's hard.
- We test our limits and push ourselves to grow.
What You'll Be Doing
As a Leasing Consultant, you'll spend half your time marketing our community and following up on leads. The other half will be spent providing exceptional customer service to residents and maintaining the appeal and functionality of our properties.
- You'll proactively respond to sales leads and promote our community by addressing resident needs.
- You'll invite prospective residents for community tours and employ effective selling techniques to close deals.
- You'll support community marketing efforts by positively influencing our online presence and offering input on advertising campaigns.
- You'll effectively explain lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents.
- You'll ensure resident satisfaction and loyalty through prompt communication and proactive issue resolution.
- You'll efficiently manage leasing documents, process payments, and complete move-in procedures.
