What are the responsibilities and job description for the Leasing Consultant - Dallas/Grapevine position at Equity Residential?
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver A Winning Performance
Question Authority
Walk the Talk
Share Knowledge
Listen, Not Just Hear
See the Glass Half Full
Take Educated Risks
Enjoy the Ride
Share the Spotlight
Do the Right Thing
Test Your Limits
We Care About Your Total Wellbeing
Physical Wellbeing: Medical, dental, and vision care
Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
Community Wellbeing: Paid Community Service Hours
Career Wellbeing: Leadership Development
Learn more about our Total Wellbeing program here. [hcjm.fa.us2.oraclecloud.com]
What You'll Be Doing
The Leasing Consultant utilizes proven sales techniques and customer service skills to manage the sales process, from start to finish; presenting Equity Residential communities in a compelling way, overcoming objections, building rapport with prospects and residents, and providing a high level of customer service to support lease renewals. This position reports to the Community Manager.
Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures
What You'll Need To Thrive
Customer Service and Sales experience preferred.
High School diploma or equivalent
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
Knowledge of federal and state apartment housing laws
Availability to work a flexible schedule, including weekends
Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.
Salary
For hourly roles:Employees are eligible for overtime pay and performance incentives.
How We Deliver A Winning Performance
Question Authority
Walk the Talk
Share Knowledge
Listen, Not Just Hear
See the Glass Half Full
Take Educated Risks
Enjoy the Ride
Share the Spotlight
Do the Right Thing
Test Your Limits
We Care About Your Total Wellbeing
Physical Wellbeing: Medical, dental, and vision care
Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
Community Wellbeing: Paid Community Service Hours
Career Wellbeing: Leadership Development
Learn more about our Total Wellbeing program here. [hcjm.fa.us2.oraclecloud.com]
What You'll Be Doing
The Leasing Consultant utilizes proven sales techniques and customer service skills to manage the sales process, from start to finish; presenting Equity Residential communities in a compelling way, overcoming objections, building rapport with prospects and residents, and providing a high level of customer service to support lease renewals. This position reports to the Community Manager.
Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures
What You'll Need To Thrive
Customer Service and Sales experience preferred.
High School diploma or equivalent
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
Knowledge of federal and state apartment housing laws
Availability to work a flexible schedule, including weekends
Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.
Salary
For hourly roles:Employees are eligible for overtime pay and performance incentives.
