Maintenance Manager

Service Manager - Boston

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance:

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

We Care About Your Total Wellbeing:

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing program here.

What You'll Be Doing:

As a Maintenance Manager, your day-to-day will involve partnering with the Community and Property Manager to cultivate a high-performing team, ensuring adherence to Equity standards and assisting them with their tasks as needed. Additionally, you will analyze the financial performance of the property and help perform scheduled maintenance while providing regular status reports.

• Partnering with the Community Manager to achieve property objectives
• Ensuring your team adheres to Equity standards, handling resident service requests promptly and safely
• Assisting your team with performing various maintenance tasks and preparing market-ready apartments
• Analyzing property management system data and providing recommendations for financial concerns
• Collaborating with the Property Manager on capital improvements and overseeing inventory control
• Performing scheduled maintenance and preparing status reports

What You'll Need To Thrive:

• Hands-on maintenance experience in areas including, but not limited to plumbing, electrical, appliance, and HVAC is necessary.
• Residential or commercial property management, hospitality, or retail experience
• High School diploma or equivalent
• Valid driver's license and good driving record along with auto insurance will be required when working between multiple sites that require driving throughout the day. If you do not possess a valid driver's license, you will be required to sign an addendum agreeing not to drive any form of registered motorized vehicle while at work/on the clock.
• Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes
• Knowledge of federal and state apartment housing laws
• Availability to work a flexible schedule, including weekends
• Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities; a telephone number where you can be reached after-hours must be provided to your manager
• Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job
• EPA Section 608 Type I and Type II or Universal certification must be obtained within 90
• days of hire if required based on the needs of the community

Bonus Qualifications:

• Managerial experience

Equity Residential is an Equal Opportunity Employer

We are committed to equal employment opportunity for all job applicants and employees. No job applicant or employee will be discriminated against because of race, religion, color, sex, sexual orientation, gender, sexual/gender identity, age, disability, pregnancy, national origin, military or veteran status, or any other characteristic protected by applicable law. Equity Residential is committed to hiring a diverse workforce. Equity Residential has a smoke-free workplace environment.