What are the responsibilities and job description for the IT Technician position at Equus Now!?
Job Summary
We are seeking a skilled IT Technician to join our dynamic team. The ideal candidate will be responsible for maintaining and supporting our IT infrastructure, ensuring smooth operation of all hardware and software systems. This role involves providing technical support to users, troubleshooting issues, and implementing solutions to enhance system performance. The IT Technician will play a crucial role in maintaining the integrity of our network and ensuring that all systems are secure and efficient.
Duties
- Provide help desk support to end-users, addressing technical issues promptly and effectively.
- Troubleshoot software and hardware problems, offering solutions that minimize downtime.
- Manage and maintain IT infrastructure, including servers, workstations, and networking equipment.
- Configure and support VPN connections for remote users.
- Monitor network performance, ensuring optimal operation of LAN and firewall systems.
- Assist in the installation and configuration of computer hardware and software applications.
- Document technical processes and maintain accurate records of system configurations and changes.
- Collaborate with other IT staff to implement upgrades and new technologies as needed.
Skills
- Proficient in IT infrastructure management and support.
- Strong experience in help desk operations and providing technical support.
- Familiarity with Linux operating systems is a plus.
- Knowledge of VPN setup and management.
- Expertise in software troubleshooting techniques.
- Solid understanding of computer networking principles, including LAN configurations.
- Experience with firewall management to ensure network security.
- Proficient in computer hardware installation, maintenance, and repair.
Join us as an IT Technician where you can leverage your skills in a supportive environment dedicated to technological excellence!
Job Type: Full-time
Pay: $20.88 - $22.65 per hour
Schedule:
- Monday to Friday
Ability to Commute:
- Lewis Center, OH 43035 (Preferred)
Ability to Relocate:
- Lewis Center, OH 43035: Relocate before starting work (Preferred)
Work Location: In person
Salary : $21 - $23