Business Services Consultant (816320)

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

Position Summary:

The Business Solutions Consultant is a key member of the WIOA workforce development team, responsible for building and maintaining strong relationships with local employers to create employment opportunities for program participants. This role supports the successful implementation of Work Experience (WEX), On-the-Job Training (OJT), and other employer-related activities to ensure job placements and meet program performance metrics. The position requires a mix of business development, participant coordination, and data management.

Primary Responsibilities:

• Conduct outreach to local businesses to identify job opportunities, training initiatives, and partnership opportunities.
• Establish and maintain ongoing relationships with employers to understand and respond to workforce needs.
• Assist employers with recruiting, interviewing, and hiring qualified WIOA participants.
• Coordinate and promote hiring events, job fairs, and employer presentations, including occasional after-hours support.
• Accurately track and document participant placements and employer engagement efforts in SCWOS, WORCS, and shared systems.
• Maintain and update job order listings and labor market knowledge.
• Facilitate employer onboarding, contract preparation, and documentation packets.
• Ensure compliance with documentation requirements and timely uploads.
• Track participant hours and payroll in Paycom for WEX placements; maintain financial records and Excel trackers for invoicing.
• Communicate with participants as needed to provide follow-up and support during job placements.
• Gather employer feedback to continuously improve services and support strategies.
• Collaborate with case managers and internal staff to align employer needs with participant skills and career goals.
• Ensure digital and physical file organization meets program audit and compliance standards.

Performance Expectations:

• Meet or exceed established benchmarks for OJT and WEX placements as outlined by the project’s goals.
• Contribute to overall project performance by consistently generating employer leads, developing new partnerships, and securing meaningful employment opportunities for participants.
• Maintain 100% compliance with employer documentation, including contracts, agreements, and performance tracking tools.
• Support achievement of overall project metrics through timely reporting, coordinated outreach efforts, and cross-functional collaboration with Career Advisors and leadership.
• Demonstrate initiative in resolving challenges related to placements, employer engagement, or compliance.

Qualifications

Required Qualifications:

• Bachelor’s degree from an accredited institution or a minimum of 2 years of experience in employer engagement, recruiting, staffing, sales, marketing, or customer service.
• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a professional and approachable demeanor.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook); ability to learn workforce databases such as SCWOS and Paycom
• Demonstrated organizational skills with attention to detail and the ability to meet deadlines.
• Knowledge of local labor market trends and community resources.
• Ability to work independently and in a collaborative team environment.
• Valid driver's license and proof of current automobile insurance.

Preferred Qualifications:

• Experience with workforce development, WIOA programs, or working with underserved populations.
• Bilingual (English/Spanish) is a plus.
• Experience in event planning, community outreach, or training coordination.

Ideal Candidate Will Be:

• Reliable, organized, and proactive.
• A strong communicator and relationship builder.
• Adaptable and flexible under changing circumstances.
• Detail-oriented with strong follow-through.
• A creative problem-solver who enjoys working with both people and data.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.