Program Manager

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Manages and develops housing staff that are assisting participants within Equitable Social Solutions
• Provides leadership in developing and implementing solutions for various challenges
• Understands conducting training and needs assessment
• Main point of contact for community partners and creating a network of resources for participants to utilize
• Ensures communication between program and funding customer to keep all parties informed of participant progress and other participant that need to be addressed
• Attends all required meetings with staff and funding customer as scheduled
• Assists the Project Director to ensure the program is meeting all contractual goals
• Ensures regular program of communication, education and support by developing and presenting information to all parties involved in the contract
• Develops and maintain partnerships with the with organizations to share best practices and explore opportunities to work together for increased effectiveness and efficiency
• Investigates, troubleshoots, and develops/recommends solutions to inquiries, problems and issues
• Flexible to work outside of normal business hours for events and/or to meet deadlines
• Develops strategies to support the program in meeting goals by reviewing community demographics and needs
• Maintains knowledge of scopes of work, coordinate implementation plans, and monitor goals
• Submits weekly and monthly outreach program reports as assigned
• Work closely with prospective property owners/managers within the community to promote permanent opportunities for homeless individuals and families through outreach and education
• Other duties as assigned

Qualifications

• Bachelor's Degree from an accredited university; or at least 3 years of professional experience in an outreach role, preferably with government or community-based organization. 
• Excellent verbal and written communication and interpersonal skills
• Demonstrated strong customer service skills.
• At least two (2) years supervisory experience
• Strong outreach skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
• Ability to create buy-in and resource allocation outside direct reports
• Ability to gather and synthesize information from a wide variety of people and sources
• Excellent strategic thinking, operations and analytical skills
• Proficiency in Microsoft Office with high proficiency in Microsoft Excel
• Ability to track and interpret quantitative metrics related to programmatic goals
• Other duties as assigned

Additional Information

All your information will be kept confidential according to EEO guidelines

Annual Salary: $65,000-$80,000

At Equitable Social Solutions®, we empower individuals and families through supports that inspire long-term stability and success​. We work with our partners to uplift individuals, families and communities impacting lives by creating tailored solutions for each person we serve in order to break the cycles of generational poverty and chronic homelessness.

When you join Equitable Social Solutions, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equitable Social Solutions, we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.  Equitable Social Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.