Demo

House Attendant

EQX Hotel Management LLC
New York, NY Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Our Company

Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history.

Our Code

IT’S NOT FITNESS. IT’S LIFE.

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.

Job Overview

Responsible for the cleanliness of designated public space and back of house areas, as well as delivering housekeeping supplies throughout the building according to established hotel standards.

Essential Job Functions :

  • Ensures cleanliness of all guest room corridors, hotel public areas and designated back of the house areas according to daily assignment and hotel standards :

o Vacuums and continually checks all guest room corridors.

o Sweeps, polishes, strips, and waxes all floor surfaces.

o Cleans and dust all mirrors, walls, light fixtures, drapes, vents, vanity tables, headboards, furniture,

elevators, and house phones by utilizing the correct tools and chemicals.

o Shampoo and extract carpets and furniture as needed

o Cleans designated wash / restrooms according to hotel standards.

o Cleans designated back of the house areas, landings and stairwells closets, pantries, ice machine, including removing all trash and recyclables to designated collection areas.

o Maintains staff cafeteria, including stocking and removal of flatware, glassware, and plates.

  • Provides and refills the required supplies for all areas noted in bullet point one.
  • Sorting soiled laundry / linen in different bins.
  • Support room attendant in maintaining correct supplies and linen pars and delivering necessary items to the floor if needed.
  • Makes routine checks to ensure all assigned areas are consistently maintained according to hotel standards.
  • Perform general cleaning daily as scheduled.
  • Responsible for the movement of all front of house and office furniture.
  • Stocks prepares, retrieves and stores HoSTAR Carts.
  • Accurately collects, checks and delivers guest laundry and dry cleaning.
  • Deliver any guests' requests, preferences, and any other needs.
  • Utilizes ALICE platform and other electronic applications to receive assignments, input, and close work orders and communicate guest needs.
  • Ensures all equipment used during the course of a shift is properly maintained and stored.
  • Notifies the housekeeping manager on duty of any property damage or missing items.
  • Participate in the hotel’s Lost & Found Program
  • Reports any required repairs or maintenance.
  • Rotate mattresses according to business needs
  • Maintain vacuum cleaners and other equipment by cleaning up, changing bags, and belts regularly.
  • Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook.
  • Works harmoniously and professionally with co-workers and supervisors.
  • May be assigned other duties at the discretion of management.
  • Qualifications / Skills :

    Requirements are representative of minimum levels of knowledge, skills and / or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

    Essential :

    1. Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding.

    2. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

    3. Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift

    4. Punctuality and regular and reliable attendance.

    5. Interpersonal skills and the ability to work well with co-workers and the public.

    6. Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays).

    Desirable :

    1. One - two years prior experience in cleaning hotel guest rooms.

    2. Prior guest relations training.

    3. Knowledge of proper chemical handling.

    4. High School graduate or equivalent vocational training.

    Essential Physical Abilities :

  • Endure various physical movements throughout the work areas, such as reaching, extending arms overhead, bending and stooping.
  • Responsible for all furniture movement / removal within the hotel.
  • Ability to lift, bend, stoop, push or pull heavy loads. Requires lifting bundles of linen weighing up to 100 lbs.
  • Ability to push or pull a vacuum and wheeled carts weighing up to 100 lbs.
  • Physical Job Requirements : Lifting / Pushing / Pulling / Carrying 10 – 15% of shift : Pushes or pulls a cart weighing up to 50 pounds for up to 150 feet in one trip. Operates vacuum, and other equipment weighing up to 45 pounds and pulls a vacuum for up to 150 feet in one trip.
  • Bending / Kneeling : 30% of shift : Bends to make beds and while reaching to clean low areas, behind furniture and fixtures in the hotel room.
  • Mobility : 100% of shift : Continuous mobility is required.
  • Continuous Standing : 100% of shift : Continuous standing is required.
  • Environment Physical Job Requirement : Hearing, vision, speech, and literacy.
  • Protective Clothing : Must wear gloves when cleaning bathrooms, emptying trash, handling certain chemicals. Back support to be worn when moving heavy furniture.
  • Explain : One-on-one communication with guest, manager and fellow employees.
  • Must be able to see the physical conditions of designated areas.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

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