Demo

Substitute Room Attendant

EQX Hotel Management LLC
New York, NY Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/6/2025

Job Description

Job Description

Our Company

Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history.

Our Code

IT’S NOT FITNESS. IT’S LIFE.

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.

Job Overview

Responsible for cleaning and maintaining the cleanliness of guest rooms, following established procedures and hotel standards.

Essential Job Functions :

  • Cleans a designated number of rooms per shift, including vacant and “stayover” rooms according to hotel standards.
  • Removes soiled linen and places it in the appropriate storage area(s).
  • Removes all trash and recyclables separately to the designated area(s).
  • Removes room service trays, dishes, and carts to service landings and call for pickup.
  • Makes bed according to established standards.
  • Prepares and refreshes rooms in coordination with guest preferences and requests.
  • Cleans dust and sanitizes all areas of the guest room, including bedroom, living room, dining room, bathroom, and closet, according to established procedures.
  • Arranges all clothing items in occupied guestrooms ensuring they are folded neatly, while toiletries and shoes are organized based on Hotel standard.
  • Performs deep cleaning of guest rooms and other areas when assigned.
  • Utilizes ALICE platform and other electronic applications to receive assignments, input work orders and communicate guest needs.
  • Restocks amenities such as shampoo, lotions, soaps, and other standard items as required.
  • Notifies the housekeeping manager on duty of any property damage or missing items.
  • Participate in the hotel’s Lost & Found Program
  • Reports any required repairs or maintenance.
  • Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook.
  • Works harmoniously and professionally with co-workers and supervisors.
  • May be assigned other duties at the discretion of management.
  • Vacuum the guestroom’s carpet and wipe down furniture and baseboards according to standard in all assigned

work areas.

  • Adhere to lost and found and do not disturb policy.
  • Effectively communicate with Housekeeping managers if work assignment is not completed.
  • Any additional duties as directed by management.
  • Qualifications / Skills :

    Requirements are representative of minimum levels of knowledge, skills and / or abilities. To perform this job

    successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

    Essential :

    1. Ability to satisfactorily communicate in English with guests, co-workers, and management to their

    understanding.

    2. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy,

    cooperativeness and work with a minimum of supervision.

    3. Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift

    approximately a minimum of 14 credits).

    4. Punctuality and regular and reliable attendance.

    5. Interpersonal skills and the ability to work well with co-workers and the public.

    6. Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays).

    Desirable :

    1. One - two years prior experience in cleaning hotel guest rooms.

    2. Prior guest relations training.

    3. Knowledge of proper chemical handling.

    4. High School graduate or equivalent vocational training.

    Essential Physical Abilities :

  • Endure various physical movements throughout the work areas, such as reaching, extending arms overhead,
  • bending and stooping.

  • Ability to lift, bend, stoop, push or pull heavy loads. Requires lifting bundles of linen weighing up to 100 lbs.
  • Ability to push or pull a vacuum and wheeled cart weighing up to 100 lbs.
  • Physical Job Requirements : Lifting / Pushing / Pulling / Carrying 10 – 15% of shift : Pushes or pulls a cart weighing up
  • to 50 pounds for up to 150 feet in one trip. Pulls a vacuum weighing up to 25 pounds while cleaning

    guestrooms and pulls a vacuum for up to 150 feet in one trip.

  • Bending / Kneeling : 30% of shift : Bends to make beds and while reaching to clean low areas, behind furniture
  • and fixtures in the hotel room.

  • Mobility : 100% of shift : Continuous mobility is required.
  • Continuous Standing : 100% of shift : Continuous standing is required.
  • Environment Physical Job Requirement : Hearing, vision, speech, and literacy.
  • Protective Clothing : Must wear gloves when cleaning bathrooms, emptying trash, etc. Approx. 20% of the time
  • in guest rooms.

  • Equipment Operation : 15% of shift : Operate a vacuum weighing up to 25 pounds.
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