Office Manager

Why We Exist: 

At Revive IT & ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow. 

What We Actually Do: 

ER2 helps large organizations with seamless new technology hardware installation, efficient equipment management, and zero-waste disposal. ER2's unique business model enables the donation of thousands of computers to under-resourced communities, working towards reducing the digital divide.

ER2 is a leading provider of new and refurbished hardware purchasing solutions and Accidental Damage Protection (ADP) services specifically tailored for schools. Our dedicated focus on meeting the unique needs of educational institutions has established us as a trusted partner in the industry. 

Additionally, through our sister company, Revive IT, we are dedicated to providing professional, quality refurbished computers and other tech to customers across the globe.

Our Vision:

To Empower Uniqueness! via our: Team Members, Clients, Environment, and Community. 

How We Behave:

We are: Constantly Improving | Acting in Humility | Living a Life of Servanthood | Relentlessly Pursuing Excellence

But what does this really mean?

In short, no task is "beneath" you. It's our job to make sure the next guy or gal has enough toilet paper. We all have chores; even our CEO can be found cleaning/stocking bathrooms!

Being a part of the ER2 Family means you...

• Respect your peers and place of work
• Strive to always set the next person up for success
• Seek out feedback in hopes to become better 
• Give of yourself while expecting nothing in return

If you can commit to those values… we cannot wait to hear from you!

BEFORE YOU APPLY:

Please be sure to check out our careers page at https://www.er2.com/careers which explains our full hiring process so that you know what to expect! (the next step is a 1-way video interview)

AFTER YOU APPLY:

Please be sure to add notifications@app.bamboohr.com to your email contact list so you don't miss any communication from us! (Or else it could sit in your spam!)

THE PERKS: 

• Healthcare coverage for full-time employees - a comprehensive benefits package that includes medical, telehealth, dental, vision, and life insurance, short term and long term disability, supplemental accident, critical illness, and hospital indemnity insurance, employee assistance program, and BenefitHub discount program
• 401(k) with company match (after just 90 days of employment!)
• Competitive wages
• Welcoming, caring, and dedicated team members 
• Fun culture with family-like vibes 
• Paid Time Off
• Company Branded Attire Allowance
• Professional & Personal Growth and Development Opportunities
• Real Life Skills Training
• A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company! 
• All ideas are welcome, everyone has a voice here - unused employee genius is a big waste! 

THE OPPORTUNITY 

This is a Full-Time salary (exempt) position, paying $50,000-$60,000 a year depending on experience. The working hours are Mon.-Fri. 7:30AM - 5PM, 100% in-office, with additional hours as business needs require. 

The Office Manager will report directly to the CEO, in close collaboration with the CPO, but will support the entire leadership team and all ER2 team members nationwide. 

The Office Manager ensures that all ER2 offices run efficiently by performing administrative, clerical, and operational duties. They are responsible for overseeing office functions such as managing office supplies, team apparel/swag, maintaining a clean and organized workspace, scheduling maintenance, coordinating team engagement events and team member celebrations, and supporting both leadership and team members with various tasks.

THE PERFECT FIT

Team Player

You LOVE to serve others! No matter how small the task or how seemingly “insignificant” the ask may be, it fuels your soul to make someone else’s day even a little bit easier.

Organized 

Things have their place and you love that! If something doesn’t have a home, you find or create one. Messy areas naturally irk you. 

Detail Oriented

When it comes to maintaining any work space, there are so many small details! You are someone who spots the little things and springs into action to address them. Same goes for event planning! Every detail matters, including how you relay the information to our team members in an effort to drive the most engagement possible.

Professional Demeanor & Strong Interpersonal Skills 

You will often be the first point of contact for visitors and clients, and therefore will be expected to represent the organization well through your positive attitude and professional behavior.

Flexible & Adaptable 

You are comfortable adapting to changing priorities, and you work effectively in a fast-paced environment.

Long-Term

We’re not looking for someone who’s half-invested. Our team is growing FAST and we want you to grow with us. The right candidate will be looking to contribute for the long haul.

THE DAY TO DAY

Administrative Support:

• Assist leadership and team members with administrative tasks and support.
• Manage calendars, schedule meetings, order and pick up lunches as needed, and assist with travel arrangements.
• Prepare reports, presentations, and other business documents as needed.
• Assist with internal and external communication, including drafting correspondence.
• Maintain confidentiality of sensitive information and records.

Office Operations:

• Oversee day-to-day office operations to ensure efficiency.
• Manage office supplies and team swag inventory and place orders when needed.
• Handle incoming calls, emails, and correspondence.
• Manage incoming and outgoing mail and packages.

Communication, Coordination, & Team Engagement:

• Serve as a point of contact for office-related inquiries.
• Coordinate with vendors and service providers for all ER2 locations.
• Coordinate and manage events and other initiatives that enhance team member satisfaction, morale, and overall engagement within the organization
• Events and initiatives including health & wellness, volunteer activities, and holiday parties.
• Coordinate team members’ birthday gifts, and work anniversary gifts & shout outs.
• Establish effective communication strategies to keep team members informed about engagement initiatives, company news, and upcoming events.
• Gather feedback from team members to identify areas for improvement and tailor engagement efforts accordingly.
• Regularly analyze engagement data and trends to identify areas of improvement and opportunities for innovation.

Team Support:

• Assist the company’s owners with miscellaneous requests such as shipping items, ordering lunches, coordinating personal appointments, running errands, etc. 
• Assist with onboarding new team members, including building welcome bags, workspace setup, introductions, and training.
• Travel between our 2 AZ locations as needed (Mesa & Phoenix)
• Run errands and perform other duties in support of any ER2 team member or department.

Facilities Management:

• Ensure the office is clean, organized, and safe.
• Also maintain and organize common areas such as conference rooms, break rooms, and reception areas.
• Manage office equipment and ensure proper maintenance and repairs.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.

Budget and Expenses:

• Track and manage office-related expenses within budget.
• Handle invoicing, payments, and accounting tasks related to office supplies and services.

HR & Payroll:

• Assist with team member timekeeping, payroll processing, and benefits coordination as needed.
• Ensure compliance with office policies.

THE VITALS (required)

• 3-5 years proven experience as an office manager or in an administrative role.
• High school diploma or equivalent.
• Associate’s or Bachelor’s degree in business administration or a related field (preferred).
• Strong organizational skills.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite or Google Workspace - including Excel/Sheets
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Resourceful! 

WORK ENVIRONMENT

• Open-office
• Mesa headquarters has a large office space connected to a warehouse - this role will be supporting all areas 

PHYSICAL REQUIREMENTS

• The ability to lift, push, pull, or carry heavy objects as needed 50 lbs.
• Ability to work and look at a computer screen for extended hours per day.
• Ability to sit and/or stand for consecutive hours.

OTHER REQUIREMENTS

• Legally authorized to work in the United States
• Valid Drivers License
• Must complete drug screen upon hire
• Clean criminal record
• The ability to speak/read English fluently

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Empower Uniqueness and make a difference.

All employment is decided on the basis of qualifications, merit, and business need. 

If you need assistance or an accommodation due to a disability, you may contact us at hr@er2.com.

Disclaimer: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Salary : $50,000 - $60,000