What are the responsibilities and job description for the Staffing Coordinator - Covina Ca position at Era Life Care, Home Care?
Staffing Coordinator – Home Care Services
Era Life Care, LLC
Position: Full-Time
Location: Covina, CA
Benefits: Vacation, Medical, Dental, Vision, 401(k)
Position Summary:
Era Life Care, LLC is seeking a dedicated and highly organized Staffing Coordinator to join our team. This individual will coordinate caregiver and nursing assignments for home care and home health clients, conduct client home visits, assist with clerical and administrative tasks, and support the office's overall operations. The ideal candidate will be compassionate, detail-oriented, and committed to providing exceptional service to our clients and team.
Key Responsibilities:
- Coordinate and schedule staff for home care assignments based on client needs and caregiver qualifications.
- Maintain staffing schedules and update systems with changes in real-time.
- Conduct client home visits to complete assessments, service introductions, and quality assurance follow-ups.
- Maintain accurate client and caregiver records in the agency’s management system.
- Support office operations, including answering phones, responding to inquiries, filing, and assisting other office staff as needed.
- Communicate with clients, families, caregivers, and healthcare professionals to ensure seamless service delivery.
- Assist with onboarding new caregivers, including paperwork, orientation, and initial scheduling.
- Monitor client satisfaction and staff performance, reporting management concerns promptly.
- Participate in staff meetings, training sessions, and quality improvement initiatives.
- Adhere to all company policies, HIPAA regulations, and industry best practices.
- Provide backup support for emergency staffing needs during and after office hours if necessary. On-call one weekend a month.
Qualifications:
- High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
- Previous experience in home care, healthcare staffing, or a related administrative role strongly preferred.
- Excellent organizational skills and the ability to manage multiple priorities.
- Strong interpersonal skills and a compassionate approach to client and staff interactions.
- Proficiency with scheduling software and Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently, think critically, and problem-solve.
- Must have reliable transportation, a valid driver's license, and willingness to travel for client visits.
Benefits:
- Competitive hourly or salaried compensation
- Vacation and Paid Time Off (PTO)
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Supportive and team-oriented work environment
- Opportunities for growth and advancement within the company
Era Life Care, LLC is proud to offer compassionate home care services, and we are excited to welcome a new Staffing Coordinator who shares our passion for enhancing the lives of those we serve.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
- Day shift
- Holidays
- No weekends
- On call
- Overtime
Ability to Commute:
- Covina, CA 91722 (Required)
Ability to Relocate:
- Covina, CA 91722: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25
