What are the responsibilities and job description for the ERAD TECH SUPPORT ENGINEER position at eRAD?
Job Description :
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technical Support Engineer, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21
century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will :
- Troubleshoot and resolve customer technical inquiries related to eRAD software products.
- Participate in system administration duties and projects designed to decrease emergency technical support interactions and system downtime.
- Perform eRAD RIS / PACS system updates.
- Educate customers in system use and best practice methods, enabling them to provide top notch healthcare
- Enlists the support of sales specialists, service resources, engineering resources, development resources and management resources as needed
You Are :
To Ensure Success In This Role, You Must Have :
Pay Range :
USD $55,000.00 - USD $65,000.00 / Yr.
Salary : $55,000 - $65,000