Demo

Dispatcher

Ergon Asphalt and Emulsions, Inc
Tampa, FL Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 4/30/2025

Ergon Associated Asphalt Partners, a subsidiary of Ergon Inc., is looking for a Dispatcher at our Tampa Causeway location. The Dispatcher is responsible for ensuring the on-time and accurate dispatch of customer delivers, as well as proper processing of driver and customer paperwork. Dispatchers perform key technical roles for our terminals. The Dispatcher will be responsible for dispatching customer orders to client sites to ensure timely and accurate delivery of customer loads. Additionally, the Dispatcher will assist in the processing of driver paperwork, customer invoicing, and bills of receipt.

This position will report directly to the Terminal Manager or Fleet & Dispatch Manager with a dotted line to the Lead Dispatcher (if applicable). This position will interface directly with company and third-party drivers, customers, and vendors, as well as company employees at the terminal and Corporate Office.

General Responsibilities:

  • Maintain Company confidentiality.
  • Cooperate with executive officers, administrators, co-workers, customers and suppliers.
  • Maintain open and effective communication with the Night-Dispatcher, Lead Dispatcher, Terminal Manager, Fleet & Dispatch Manager and Senior Transportation Management.
  • Maintain regular hours by being present and prepared to work during designated hours.
  • Follow Company policies by conforming to the procedure outline in the Office Manual.
  • Maintain a safe and organized work area.
  • Maintain a competent level of understanding with equipment and trucks.
  • Understand and apply all environmental health and safety rules and regulations according to the established Company policies and procedures.
  • Work with the Terminal Manager, Fleet & Dispatch Manager and Lead Dispatcher to determine priorities.
  • Work overtime, including nights and weekends, as needed.
  • Crosstrain in other areas of terminal and/or transport operations, as applicable.

Specific Responsibilities:

Specific duties include, but are not limited to the following:

  1. Administrative
    • Develop and maintain working relationships with all customers through open and regular communication, to include, but not limited to; customer inquiries, problems, and concerns
    • Prepare the "Daily Load Schedule" according to time, location and product orders.
    • Prepare and complete an "Asphalt and Transport Ticket" for each scheduled load.
    • Review Hours of Service (HOS) of drivers on Electronic Logging Device (i.e. Unassigned Miles and Log Corrections)
    • Assist in maintaining all working & shared documents that address the location of all "Set-Off Equipment."
    • Collect money and/or run credit cards for COD customers.
    • Assist in inventory management of all truck and trailer parts.
    • Other duties as assigned by management.
  1. Transport
    • Complete clerical work related to dispatching motor vehicles to transport and receive product(s)
    • Assign drivers, motor vehicles and product loads according to the "Daily Load Schedule".
    • Assist in the management of all additions and revisions to the "Daily Load Schedule" as applicable.
    • Assist with providing route and destination information and special instructions to drivers.
    • Address and manage driver problems and emergency issues that arise during or after normal business hours regarding product loads, motor vehicles and other related transportation issues.
    • Complete the "Weigh" process for all incoming and outgoing trucks receiving product loads including:
      • Weigh and record truck weight before receiving each product load;
      • Weigh and record the weight of every loaded truck after it has been loaded with product;
      • Understand and use weighting scales and applicable equipment to record weigh data;
      • Complete and print "Asphalt and Trip Tickets." Retain the designated copy for dispatch record applicable load;
      • Request and receive every "Asphalt" or "Trip" ticket from each driver up of his/her return from a completed delivery;
    • Export of Company Loads
      • Perform the daily 1 pm Export to the Accounting Department and check for inventory accuracy.
      • Confirm and adjust inventory for next day loads.
      • Review daily logs for driver Hours of Service (HOS)

General Qualifications:

  • High School Diploma/GED
  • Excellent oral and written communication skills
  • 3-5 years of direct trucking dispatch experience
  • Solid computer skills and ability to learn new technology
  • Valid Driver's License and ability to meet insurance requirements for driving company vehicle

Physical Requirements:

  • Able to sit or stand for long periods of time, as needed
  • Manual dexterity to work at computer for long periods of time
  • Able to comfortably stoop, bend, kneel and climb stairs
  • Able to lift 50 lbs., as needed
  • Able to travel to company locations, customers, and conferences, as needed; Travel potential 5%

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Dispatcher?

Sign up to receive alerts about other jobs on the Dispatcher career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,719 - $53,430
Income Estimation: 
$43,683 - $65,338
Income Estimation: 
$42,610 - $57,400
Income Estimation: 
$41,719 - $53,430
Income Estimation: 
$43,683 - $65,338
Income Estimation: 
$42,610 - $57,400
Income Estimation: 
$42,610 - $57,400
Income Estimation: 
$43,683 - $65,338
Income Estimation: 
$48,926 - $68,588
Income Estimation: 
$99,398 - $137,993
Income Estimation: 
$164,827 - $217,349
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Ergon Asphalt and Emulsions, Inc

Ergon Asphalt and Emulsions, Inc
Hired Organization Address Gloucester, NJ Full Time
We are currently looking for two facility operators Facility Operator - Working with a tight-knit team to solve the ever...
Ergon Asphalt and Emulsions, Inc
Hired Organization Address Bristol, VA Full Time
Terminal Operator I - Working with a tight-knit team to solve the everyday issues of producing high quality asphalt bind...
Ergon Asphalt and Emulsions, Inc
Hired Organization Address Roanoke, VA Full Time
Overview: The Area Sales Manager position will provide business development, sales and technical service to customers an...
Ergon Asphalt and Emulsions, Inc
Hired Organization Address Hopewell, VA Full Time
Job Description Job Description Ergon Associated Asphalt Partners, a subsidiary of Ergon, Inc., is a relationship-driven...

Not the job you're looking for? Here are some other Dispatcher jobs in the Tampa, FL area that may be a better fit.

Dispatcher

Ergon Inc., Tampa, FL

Dispatcher

Power Plus, Lakeland, FL

AI Assistant is available now!

Feel free to start your new journey!