What are the responsibilities and job description for the Technical Marketing Engineer - Dielectric Fluids position at Ergon, Inc - Refining & Marketing?
Ergon, Inc in Vicksburg, MS currently has an opening for a Technical Marketing Engineer - Dielectric Fluids for the Energy & Specialty Solutions Business Unit. A Technical Marketing Engineer is the crucial link between our customers, sales teams, and technical departments.
Responsibilities:
• Immediate customer response person for external and internal customers.
• Customer liaison - contact person, requests for compliance to standard notice, coordinate requested non-routine product data, and comprehensive review of data.
• Sales team liaison - contact person, sample request management/follow up, customer support.
• Supports Technical Marketing Managers global initiatives.
• Identifies and proactively communicates potential technical challenges, product problems, or customer issues. Offers solutions where applicable. Works with team to address and implement solutions.
• Assimilates market trends, collects customer feedback, and offers insights to the organization.
• Provides support for Product Development projects (Product Development and Intelligence); leads projects within PSD
• Task coordinator with lab, production, terminal, R&D, etc.
• Review customer specific specifications and prepare acceptance criteria.
• Understand and relay electrical workings of a transformer
• Travel required
• Participant in industry events
• Ergon representative on applicable committees and working groups
Requirements:
- A Bachelor's degree in a technical field (Chemistry, Engineering, etc.).
- Industry experience with a technical focus on products and key applications.
- Exceptional communication skills and a natural ability to build strong relationships.
- A proactive approach to identifying and solving challenges.
- Ability to juggle multiple tasks, work independently, and thrive in a fast-paced environment.
Why Join Us? At our company, you'll be part of a collaborative, innovative team that values your expertise and offers opportunities to make an impact. We empower you to take the lead on exciting projects and help shape the future of our products. Plus, you'll have the chance to engage with industry leaders and attend key events. Occasional travel gives you the opportunity to expand your network and gain fresh perspectives.
Ergon Inc. is an EEO/AAP employer.
Ergon offers a competitive benefits package: 401k matching, Health, Life, Dental, Holidays, Vacation, Sick Leave, Tuition Assistance, and Profit Sharing.
Employment offer contingent upon pre-employment drug test, background check, and MVR.
Position to be filled: Technical Marketing Engineer - Dielectric Fluids
Location: Vicksburg, MS
