Global Business Development Manager

About Ergotron:

Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Through its 40 -year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and through the Technology of Movement™, established a growing portfolio of products and solutions to help create environments that promote wellness, productivity and efficiency.

Ergotron is headquartered in St. Paul, Minnesota, with a strong presence in North America, EMEA and Asia Pacific. For more information, please visit www.ergotron.com.

Position Summary:

• The Global Business Development Manager will grow and maintain relationships with current strategic partners as well as identify, research and create new market opportunities that provide customer acquisition growth for our business. In this strategically critical and customer facing role this position is responsible for helping to achieve annual OEM sales goals and and for contributing to the overall sales growth targets of the OEM Medical Business Unit.

Position Responsibilities:

Business Development:

• General
• Establishes targets and metrics to measure the achievement of objectives.
• Understand current Ergotron target markets and the marketing strategies needed to attract clients.
• Ensure effective communication of project expectations to customer, cross-functional team members and OEM Medical Business Unit in a clear and timely fashion.
• Collaborate with team members in establishing, maintaining and growing best practice processes and procedures, ensuring company goals and objectives are successful.
• Meet or exceed annual sales and business development targets as assigned.
• Makes suggestions for new product offerings or improvements to sales or marketing efforts.
• May administer or negotiate new business proposals and prepare contracts.
• Develops and uses contacts and relationships within the industry, business environment, and customer base to understand and respond to competition, pricing, and product demand changes.
• Establish and maintain strategic relationships with assigned clients – facilitating regular business review meetings and ensuring that Ergotron remains in good supplier standing.

Customer Acquisition

• Lead initiatives to discover and develop new sales opportunities for OEM products.
• Manages the daily execution of the business development strategy, plans, and processes to drive sales, increase revenue, expand markets, and accomplish financial objectives.
• Research and identify new markets that present strategic opportunities for Ergotron OEM Medical sales.
• Provide insight to new product or service offerings that enable Ergotron to meet growth objectives.
• Objectively qualify new business leads as assigned.

Strategic Account Management

• Achieve growth targets and account quotas by nurturing and developing sales with their specific assigned accounts.
• Understand the competitive landscape within assigned accounts and their markets to help Ergotron maintain and gain maximum market share and reduce business risk.
• Proactively manage assigned customer accounts to ensure high customer satisfaction and overall account health and growth.
• Act as a champion and interface between assigned accounts and Ergotron functional groups.
• Understand customer's existing and future product plans to ensure Ergotron is well positioned to be a part of each customer's future product portfolio and roadmap.
• Plan and execute effective relationship strategies and maintain effective long-term business relationships with representatives and members of their accounts management and executive teams and Ergotron’s management equivalent.
• Partner with other Ergotron sales professionals to create and implement account plans and business development strategies to enhance our reach with existing markets.
• Support existing product sales activities including but not limited to pricing, purchase order management, collection, forecasting, contracts, EOL planning etc.

Business Management:

• Understand net sales and profitability goals of the business unit and actively partner with leadership to create strategies to meet and exceed targets.
• Provide strategic input and thought leadership to all functional areas of the BU.
• Participating in forecasting activities
• Additional duties as requested.
• Supports site specific QMS initiatives for continuous process improvement.

Position Requirements (Knowledge and Experience):

• Minimum 7 years of successful global or national sales account management or business development experience.
• Demonstrated track record of profitable sales growth with global accounts (medical or healthcare experience is a must).
• BA/BS degree in business, marketing or technical field preferred.
• Superior communication and presentation skills, both written and verbal.
• Demonstrated knowledge of managing to a defined sales process utilizing a CRM tool (Saleforce preferred).
• Travel including both domestic and international travel, up to 25%.
• Knowledge of manufacturing, product development and production launch processes.
• Knowledge of ISO9001 and ISO13485 Quality Management Systems
• Technical skills required to understand customer requirements and propose product solutions that fit within Ergotron technical capabilities.
• Strategic and creative problem solver.
• Ability to multitask and meet tight deadlines.
• Ability to perform well under pressure in a fast-paced growth environment.
• Must understand and work effectively with multiple functional groups.
• Strong prioritization skills.
• Proficient in Microsoft Office (including Excel, PowerPoint and Outlook), Oracle and Salesforce.
• Must be able to perform the physical requirements of the job as described to you for the position.

Benefits:

• At Ergotron, we are committed to moving you forward with leading benefits and reward programs. Beyond a fast-paced, innovative and flexible work environment, we offer a comprehensive and competitive pay and benefits package. (Use below bullets for United States, delete for Global positions)
• Our total rewards package includes, but not limited to; competitive wages consisting of base pay, bonus and/or incentive pay based on position, medical, dental, vision, life, disability, tuition reimbursement, 401k with match, and an Employee Assistance Program (EAP).
• We work hard and we recharge. With competitive Paid Time Off (PTO) programs which includes vacation and sick and safe time, eleven paid holidays and summer hours (based on role and location) our employees have ample time throughout the year to spend with family and friends, traveling or relaxing.
• We are proud to support our employees and their growing families by offering ten weeks of paid maternity leave, four weeks of paid paternity leave, and three days of paid grandparents leave.
• Both our newest and our most tenured employees are formally recognized. Our career milestones program ensures that our new team members feel welcome and rewards employees at five years, ten years, fifteen years and beyond.

ONE Core Values:

• Continuous Improvement – Always design a better experience.
• Customer Obsessed – Our reputation rests with our customer’s experience.
• Innovation – Unearth insights to think anew.
• Integrity – Do the right thing. Treat others with respect.
• Openness – Open to ideas and feedback. Act with transparency. Trust one another.
• Ownership – Own your role and act when ownership is needed.