Marketing Technology Manager

Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health, and happiness. Using the Technology of Movement™, Ergotron builds products and custom solutions that help people feel a new sense of energy in healthcare, industrial, and office settings, both at home and on-site.

Through its 40-year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and established a growing portfolio of award-winning brands including WorkFit® and CareFit™, and patented EcoFlex, Constant Force™, Mosaic, RhythmConnect, and LiFeKinnex™ technologies. Ergotron is headquartered in St. Paul, Minnesota, with a presence in North America, EMEA, and Asia Pacific. For more information, please visit www.ergotron.com.

Position Summary:

We are seeking a highly skilled and innovative Marketing Technology Manager to join our team. The ideal candidate will have 5-7 years of experience in marketing technology and automation, with expertise in CRM and analytics. In this role, you will manage and optimize our marketing technology stack to drive customer engagement, streamline operations, and provide data-driven insights. The Marketing Technology Manager will be the key driver of strategic marketing automation and will collaborate closely with cross-functional teams to deliver seamless marketing processes. This position offers the opportunity to work with leading technologies to shape the future of marketing operations.

Responsibilities:

• Manage Marketing Technology Stack: Oversee the end-to-end operations of our marketing technology systems, including Salesforce Account Engagement (Pardot), GA4, Seismic and Salsify.
• Campaign Optimization: Analyze, track, and report on key marketing performance metrics. Provide actionable insights to optimize campaigns and improve ROI.
• CRM & Automation Management: Manage Salesforce Account Engagement email automation and distribution, marketing campaign structure, lead management and scoring to improve customer engagement across all touchpoints.
• Sales Enablement: Partner with Sales Operations to expand and optimize use of sales enablement platform, Seismic, providing efficient and effective nurture functionality for marketing and sales teams.
• Cross-Functional Collaboration: Work with IT, sales, sales operations and marketing teams to ensure smooth integration of systems and data across platforms.
• MarTech Strategy: Continuously evaluate and implement new marketing technologies to ensure our systems remain cutting-edge and scalable.
• Data Governance & Quality: Maintain the integrity of data in marketing systems, overseeing lead scoring, segmentation, and reporting. Ensure that data is actionable and accurate for decision-making.
• Training & Support: Act as the subject matter expert for marketing technologies, providing training and ongoing support for internal teams on best practices and troubleshooting.
• Integration & Optimization: Ensure smooth integration of marketing tools and third-party software. Regularly evaluate and optimize processes to ensure efficient operations.

Requirements:

• Experience: 5-7 years in marketing technology, digital marketing, or related roles.
• Technical Skills:
• Proficiency in Salesforce CRM and Account Engagement for marketing automation, lead nurturing, and campaign management.
• Strong experience with GA4 for web analytics, tracking, and reporting.
• Familiarity with Seismic sales enablement functionality and Salesforce integration.
• Preferred experience with Salsify product data syndication, digital asset management (DAM) systems and social media management tools.
• Analytical Mindset: Ability to leverage data to make informed marketing decisions, improve processes, and optimize performance.
• Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously while meeting deadlines.
• Communication: Excellent written and verbal communication skills, with the ability to clearly articulate complex concepts to both technical and non-technical stakeholders.
• Problem-Solving: A proactive approach to identifying and addressing issues with marketing technologies.

Benefits:

• Being able to solve complex problems within a passion-filled environment is rewarded by a comprehensive and competitive benefits package, allowing for work and life balance.
• At Ergotron, we are committed to moving you forward with leading benefits and reward programs. Beyond a fast-paced, innovative work environment, we offer a comprehensive and competitive pay and benefits package, including but not limited to; medical, dental, vision, life, disability, tuition reimbursement, 401k with match, and an Employee Assistance Program (EAP).
• We work hard and we recharge. With five weeks of Paid Time Off (PTO), eleven paid holidays, and summer hours, our employees have ample time throughout the year to spend with family and friends, traveling, or relaxing.
• We are proud to support our employees and their growing families by offering ten weeks of paid maternity leave, four weeks of paid paternity leave, and three days of paid grandparents leave.
• Both our newest and our most tenured employees are formally recognized. Our career milestones program ensures that our new team members feel welcome and rewards employees at five years, ten years, fifteen years, and beyond.

ONE Core Values:

• Continuous Improvement: Always design a better experience.
• Customer Obsessed: Our reputation rests with our customer’s experience.
• Innovation: Unearth insights to think anew.
• Integrity: Do the right thing. Treat others with respect.
• Openness: Open to ideas and feedback. Act with transparency. Trust one another.
• Ownership: Own your role and act when ownership is needed.

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