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Director, Operations

Ergotron
Eagan, MN Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 4/23/2025

About Ergotron:

Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Through its 40 year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and through the Technology of Movement™, established a growing portfolio of products and solutions to help create environments that promote wellness, productivity and efficiency.

Ergotron is headquartered in St. Paul, Minnesota, with a strong presence in North America, EMEA and Asia Pacific. For more information, please visit www.ergotron.com.


Position Summary:

  • The Director of Manufacturing Operations will ensure Ergotron’s Eagan manufacturing strategy and operations align with company goals and expectations. Areas in scope include: Manufacturing Engineering, Manufacturing Operations, Environmental, Health, & Safety, and Facilities.

Position Responsibilities:

  • Oversee the manufacture and assembly of Ergotron products, ensuring safety, quality, lead-time/delivery, and productivity/cost standards are consistently met or exceeded.
  • Monitor and improve reliability and effectiveness of manufacturing processes. Drive and support Lean initiatives that improve safety, quality, lead-time/delivery, and cost/productivity key performance indicators (KPIs). Regularly communicate progress on KPI goals and related improvement projects to all (Leadership through plant associates).
  • Ensure a healthy and safe working environment, and compliance with federal and state regulations, through leadership of the facilities, environmental, health, and safety staff.
  • Contribute to the development of long-range goals, expansion plans, annual budgets, and the implementation of new and advanced technology for our products and processes.
  • Understand financial drivers and devise Manufacturing plans that optimize profit, cash flow, and meet the evolving needs of Ergotron.
  • Develop and maintain facility business continuity and crisis management plans.
  • Develop organizational plans to strengthen Ergotron’s Manufacturing performance.
  • Formulates manufacturing policies; forecasts manpower and facilities requirements; maintains inventory controls; develops production time and quality standards
  • Regularly assess facilities and equipment layout and justify needed capital improvements to ensure sufficient capacity. Supervise related equipment justification, purchase, installation, qualification, and maintenance.
  • Develop and adjust production schedules and mix of permanent staffing and contractors as needed to meet customer demand.
  • Build and maintain culture accountable to goals, objectives, and regulatory compliance.
  • Lead, mentor, and develop the Manufacturing leadership staff to drive a culture of safety, quality, and continuous improvement. Coach department leaders through business and leadership development plans to ensure we have a succession plan for future growth.
  • Create and ensure compliance with company-wide standard operating procedures (SOPs) and develop and implement local SOPs/processes/procedures where possible and needed.
  • Work with a sense of urgency, driving the Manufacturing team towards exceeding expectations.
  • Leads site specific Lean initiatives for continuous process improvement.
  • Additional duties as requested.

Position Requirements (Knowledge and Experience):

  • BS in Engineering or a technical field required (Manufacturing or Mechanical preferred), MBA preferred.
  • 10 years of experience managing resources across all levels in a Manufacturing/Assembly environment.
  • Must have demonstrated experience using Lean methodologies to drive continuous improvement.
  • Outstanding communication skills with the ability to work effectively and interact with cross-functional team members and peers and employees of all levels. Proven leader of junior and growing teams and proven coach and mentor to cross-functional partners within operations. Must possess a collaborative working style that thrives in a cross-functional team environment.
  • Must be a creative and strategic thinker with strong analytical skills. Must be organized and methodical, able to handle multiple simultaneous projects, have exceptional problem-solving skills, be self-motivated and proactive. Must demonstrate the ability to create, set, and achieve strategic initiatives that align with organizational goals in a fast-paced and nimble environment. A track record of achievement, meeting/exceeding goals, and driving results is required.
  • Strong digital capabilities with the capacity to learn and utilize new technology.
  • Proficient in Microsoft Office (including Excel, PowerPoint and Outlook), Oracle and Salesforce. (Use for Sales, Global Services and other departments using these systems)
  • Must be able to perform the physical requirements of the job as described to you for the position.

Benefits:

  • At Ergotron, we are committed to moving you forward with leading benefits and reward programs. Beyond a fast-paced, innovative and flexible work environment, we offer a comprehensive and competitive pay and benefits package. (Use below bullets for United States, delete for Global positions)
  • Our total rewards package includes but not limited to; competitive wages consisting of base pay, bonus and/or incentive pay based on position, medical, dental, vision, life, disability, tuition reimbursement, 401k with match, and an Employee Assistance Program (EAP).
  • We work hard and we recharge. With competitive Paid Time Off (PTO) programs which includes vacation and sick and safe time, eleven paid holidays and summer hours (based on role and location) our employees have ample time throughout the year to spend with family and friends, traveling or relaxing.
  • We are proud to support our employees and their growing families by offering ten weeks of paid maternity leave, four weeks of paid paternity leave, and three days of paid grandparents leave.
  • Both our newest and our most tenured employees are formally recognized. Our career milestones program ensures that our new team members feel welcome and rewards employees at five years, ten years, fifteen years and beyond.

ONE Core Values:

  • Continuous Improvement – Always design a better experience.
  • Customer Obsessed – Our reputation rests with our customer’s experience.
  • Innovation – Unearth insights to think anew.
  • Integrity – Do the right thing. Treat others with respect.
  • Openness – Open to ideas and feedback. Act with transparency. Trust one another.
  • Ownership – Own your role and act when ownership is needed.

Salary Description

Salary : $160,000 - $190,000

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