Keyholder, Shoe Mill - Clackamas Promenade

Shoe Mill, 8616 East Sunnyside Road, Clackamas, OR 97015

Shoe Mill operates fine footwear retail stores in Portland and Salem, Oregon that specialize in comfortable, high-quality shoes and accessories. Shoe Mill is part of ERHCo Inc - an Oregon-based, family-run business that operates retail shoe stores from Eugene to Hood River. We have proudly served the footwear needs of our local communities for more than 40 years.

The Keyholder is a leadership position, that helps maintain the superior level of customer service and store maintenance we are known for. Employees work in one of our best-in-class stores, while becoming experts in footwear and foot health. You will be able to share your knowledge with customers and staff to provide the best level of service possible.

Compensation

• Training rate of $18.00 per hour
• After training, employees convert to 12% commissions. This is based on net sales, with no cap on earnings.
• Guaranteed hourly rate for this position
• Incentives
• Quarterly bonus programs
  
  

Benefits

• Health, dental and vision insurance offered to full-time employees
• Supplemental health and whole life insurance policy options available to all employees
• Paid vacation and sick time available to all employees
• Private Paid Family and Medical Leave Policy
• 401k with company matching 100% up to 4% of plan year compensation.
• Discretionary profit-sharing plan
• Generous employee discounts
  
  

Hours

• Open 7 days a week. Operating hours may be dictated by the location.
• Full-time position (above 30 hours per week)
  
  

Responsibilities

• Opening and closing duties
• Store merchandising
• Store cleanliness and basic maintenance
• Maintaining a high level of person sales, setting the pace on the sales floor.
• Assisting with staff training and supervision when necessary
• Inventory management
• Processing and reporting sales transactions
• Assist the manager with employee training and development.
• Respond to internal and external requests courteously and efficiently.
  
  

The Right Person For This Position Is

• Ready to embrace and adhere to our company core values on day one:
• Kind o Positive o Helpful o Responsible o Motivated o Integrity o Team
• An industrious individual who is eager to meet the needs of their team and customer.
• A professional at all times regarding personal and store appearance, as well as team and customer interactions.
• A good communicator with an emphasis on making outstanding first impressions.
• Able to ensure customer satisfaction regardless of the circumstances.
• Able to work well under pressure and handle multiple tasks at once.
• A team player first while assisting with leading and managing a team.
• Open to systems and procedures and able to utilize technology efficiently and effectively.
• Interested in learning about the products and procedures that serve our customers best.
• Able to identify and solve problems professionally as they arise.
  
  

Requirements

• Minimum of one year in fashion retail, required.
• One year of retail supervisory experience, preferred.
• At least two years of work experience involving cash handling, required.
• Available for full day shifts, including weekends.