What are the responsibilities and job description for the Customer Service Representative Associate position at Eric Cline - State Farm Agent?
Company Overview
We are Eric Cline - State Farm Agent, a team of dedicated professionals committed to delivering exceptional client experiences. Our mission is to provide personalized service and support to our community members while fostering growth opportunities for our team members.
Job Description
As a Customer Service Representative, you will be the face of our agency, responsible for generating exceptional client experiences through attentive listening, proactive problem-solving, and a customer-centric approach. Your strong communication skills, attention to detail, and empathy will enable you to build trust with clients, resolve their inquiries efficiently, and enhance their overall satisfaction.
Responsibilities
We are Eric Cline - State Farm Agent, a team of dedicated professionals committed to delivering exceptional client experiences. Our mission is to provide personalized service and support to our community members while fostering growth opportunities for our team members.
Job Description
As a Customer Service Representative, you will be the face of our agency, responsible for generating exceptional client experiences through attentive listening, proactive problem-solving, and a customer-centric approach. Your strong communication skills, attention to detail, and empathy will enable you to build trust with clients, resolve their inquiries efficiently, and enhance their overall satisfaction.
Responsibilities
- Provide policy information and answer client inquiries.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
