What are the responsibilities and job description for the Director Salesforce position at Ericsson?
Join our Team
Location: Boise, ID or Plano, TX - Hybrid work schedule
Cradlepoint Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position.
About this opportunity:
As the Director, Salesforce you will be responsible for the strategic roadmap, project execution and daily operations of our core CRM platform: Salesforce. You will lead a team of internal and external team members in defining and delivering Salesforce based solutions. You will collaborate with other teams and individuals in the company to ensure the optimal use of technology and the efficient execution of business processes.You will be key in building and facilitating effective partnerships with your key stakeholders. This role is part of the Enterprise Applications team and will help ensure the successful adoption and use of technology within the company.
What You Will Do
- Lead a team of Salesforce admins and developers to deliver key business capabilities to the organization
- Ensure the on-giong professional development of the team
- Work with functional leaders to prioritize backlog and lead team in the timely delivery of prioritized requirements
- Ensure ITGC compliance and execution of GRC policies
- Lead and participate in projects from start to finish, ensuring alignment with business goals, timely delivery, and smooth implementation of the technical solution
- Stay informed about emerging capabilities of the Salesforce platform and industry trends, provide expert guidance to functional leaders on the use of the platform, develop IT strategies and roadmaps for the platform to optimize business value chain performance that are aligned with the broader organizational goals and objectives
The Skills You Bring
- Education: Bachelor’s degree in Business Administaration, Finance, Operations, Computer Science (or equivalent experience), Master’s degree a plus
- Experience: 12 years professional, 7 years managerial experience
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Additional Requirements:
- In-depth understanding of key CRM business processes
- Expert knowledge in at least 2 of the following Salesforce solutions: Sales Cloud, Service Cloud, Marketing Cloud
- Agile practitioner
- Leader
- Consensus Builder
- Organizer
- Curious mind
- Problem solver
- Likes a good puzzle
- Continuous learner
- Good communicator, able to work productively with people of varied backgrounds and levels of experience
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action (Protected Veterans/Individuals with Disabilities) employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Boise (ID)
Job details: Line Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
