Community Health Worker

Erie County Care Management, Inc., a progressive and growing non-profit agency with excellent benefits and competitive salaries, is seeking talented professionals for the following position:

Community Health Worker

Job Description:

• Collaborate with Community Care and UPMC Health Plan care management staff, as needed, for interventions to determine potential need for additional services or support
• Collaborate directly with Emergency Shelter, Housing Support, Hospitals, and Ambulatory providers
• Assist in scheduling appointments as needed
• Maintain a flexible schedule to meet members' need
• Advocate for the members' community, medical, and behavioral health needs
• Assist members with specific non-medical needs that affect health and access to care
• Mobilize the community level to enhance provider understanding of community needs and preferences
• Engage the community to improve underlying social and economic conditions that impact health
• Utilize motivational interviewing to effectively identify the member's strengths, needs, motivation, triggers, and goals in managing life circumstances.
• Identifying challenges a member faces in the Eight Stages of Wellness and Recovery
• Bridge the gap between the physical health care and behavioral health treatment
• Connect the member to community-based treatment and recovery supports
• Work in the community setting at least 80% of the time, to have direct contact with members, support teams, treatment providers, and recovery supports

Qualifications:

• A person in the community who has expertise in issues such as housing, transportation, peer support, career training, and community education.
• Proof of high school graduation or GED 1 year providing customer service, or clinical, or social service or case management experience in the community required.
• Ability to develop rapport and demonstrate good interpersonal skills.
• Demonstrate ability to work with other people through a cooperative effort.
• Knowledge of basic mental health systems and co-occurring substance use issues, substance use recovery issues and services, education, social services, medical systems, etc. preferred. Personal or family experience in the health care system preferred.
• Knowledge of key concepts and principles (recovery, resiliency, and wellness).
• Ability to utilize motivational interviewing Ability to model and share the recovery principles: Hope, Personal Responsibility, Empowerment Skills, Self-Advocacy, Educational Opportunities, and use of Community Supports.
• Basic computer skills and familiarity with Microsoft products.
• Good verbal and written communication skills.
• Willingness to travel throughout our service area.
• Solid organization skills and ability to set priorities and schedule time efficiently.
• Self-directed and flexible to meet the needs of our members.
• Value for and ability to deliver excellent customer service.
• Has own vehicle.

ECCM is a qualified employer and participates in the Public Service Loan Forgiveness (PSLF) program. For more information on PSLF, visit StudentAid.gov/publicservice.

Send letter of interest and resume to:

Human Resources Department

Erie County Care Management, Inc.

1601 Sassafras Street

Erie, PA 16502

No Phone calls please

EOE

Job Type: Full-time

Job Type: Full-time

Pay: $32,000.00 - $38,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you use tobacco products?

License/Certification:

• Driver's License (Required)

Work Location: Multiple locations

Salary : $32,000 - $38,000