What are the responsibilities and job description for the Social Services Supervisor I position at Erie County Job and Family Services?
To apply online, please visit https://www.eriecounty.oh.gov/EmploymentOpportunities.aspx or apply in person at Human Resources 2900 Columbus Ave. Floor 2 Sandusky, OH 44870.
Illustrative Duties:
- Provide direct supervision to Social Services Workers and support staff.
- Determine need for new staff, interview applicants and make recommendation for hiring.
- Recommend and administer disciplinary action including termination when necessary.
- Take appropriate action on all employee request or leave and overtime.
- Train new and current employees.
- Assign, review, and evaluate work of subordinates.
- Supervise the development of case plans, court documents, as well as all other work documents and monitor the implementation of OAC/ORC rules and requirements.
- Monitor service delivery.
- Assist social worker with decisions on removal, placement, custody of children, field work, and/or adult protective issues.
- Attend/testify at court hearings when needed and TDM/Wraparound/and community meetings when warranted.
- Serve as on-call supervisor
- Interpret, clarify, and recommend changes to procedures, policies, regulations, and law pertaining to social services issues.
- Serve on internal and external committees which deal with social services issues.
- Handle routine correspondence and generates statistical reports using data combined from social services workers.
- Present speeches/information to public and civic organizations and interested groups about social services mandates and service delivery.
Minimum Qualifications
- Bachelor’s Degree in Social Work, Psychology, Sociology, Criminal Justice, or related field.
- Knowledge of supervision, employee training and development; case management; human behavior; child protection regulations; computer operations; legal process.
- Problem solving skills.
- Possess communication and de-escalation skills.
- Extract information from various sources.
- Develop new products and policies concerning Social Services issues, interpret policies for Social Services.
- Listen for problems or issues and provide responses or explanations.
- Counsel others involving simple or routine maters.
- Comprehend reading material, perform basic mathematical operations.
- Answer routine questions.
- Maintain accurate records.
- Supervise others.
- Crisis stabilization.
- Understand manuals, complete forms, work independently, proofread materials, prepare correspondence.
- Possess interviewing skills and techniques to interview others.
- Implement and coordinate programs/services.
- Multi-tasking skills.
- Monitor the work of others, assign work to others, train others, recognize errors in the work of others, and discipline others.
- Make independent decisions.
- Interpret data and reports.
- Handle contracts with outside agencies.
- Explain legal and technical issues to others.
- Utilization and application of technology; i.e. computers, tablets, imaging systems, State Automated Child Welfare System, report writing, handle complaints and concerns.
- Review Social Services cases and complete Quality Assurance Reviews.
- Utilization and application of the National Association of Social Work Code of Ethics in daily decision making.
Preferred Qualifications
- Master’s Degree in Social Work, Psychology, Sociology, Criminal Justice, or related field.
- Erie County residency preferred.
- Experience as a Social Services Worker.
- Social Work or Counseling Licensure.
Physical Requirements
- Alternate frequently between sitting/standing/walking throughout an eight (8) hour workday.
- Lift/carry a minimum of eight (8) pounds.
- Reaching with bilateral upper extremities into/up to/down to various heights.
- Push/pull with twenty (20) pounds of initial force.
- Climb onto stepladder (2 steps).
- Bend/squat/crouch/kneel.
Qualified applicants apply at the Department of Human Resources, 2900 Columbus Avenue, Suite 210, Sandusky, Ohio OR visit Erie County’s website, www.eriecounty.oh.gov, where employment applications and current job postings are available for viewing and/or downloading. Applications are also available and accepted at OhioMeansJobs at Erie County Job and Family Services, 221 West Parish Street, Sandusky (operating hours 8:00 a.m. - 4:30 p.m. Monday through Friday).
PLEASE NOTE: A completed Erie County application must be received in the Human Resources Department. Applications accepted until position is filled. EOE/AA/ADA
Job Type: Full-time
Pay: From $27.67 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $28