What are the responsibilities and job description for the Tradeshow Customer Service Attendant position at Erie Events?
POSITION: Tradeshow Customer Service Attendant
STATUS: Hourly / Part-time as needed
REPORTS: Tradeshow Manager
FACILITY: Bayfront Convention Center
HOURLY RANGE: $14.00 - $18.00 per hour
POSITION SUMMARY:
The Tradeshow Customer Service Attendant will assist in Erie Event tradeshows. This position will aid in customer service to our vendors and our attendees. Additional tasks will be asked of this position in support of each event including but not limited to checking vendors in for event set up and providing event details at our “info kiosk” during show hours.
QUALIFICATIONS:
- He/she must be 18 or older.
- Must be willing to work a flexible schedule that includes evenings, and weekends.
- Detail oriented
- Good with directions and capable of reading a floor plan
- Ability to work in a fast-paced environment
- Ability to use a radio to communicate
- Excellent customer service
RESPONSIBILITIES:
- Checking vendors in during pre-event set up hours as well as during show hours.
- Taking additional decorating orders.
- Running payments for additional expenses of vendors.
- Communicating with loading dock.
- Assembling and distributing lanyards to vendors, as well as Vendor Packets.
- Keeping track of vendors that move in.
- He/she will be responsible for answering any questions that vendors or attendees may have before or during show hours (ie. Seminar locations, concession’s location, where a vendor is located, etc)
- All other duties as assigned by Supervisor(s)
Why You’ll love Erie Events
Many of our jobs fit all kinds of different lifestyles and come with great benefits – Some dependent upon the role, work schedule, or location, and can include the following!
- Competitive wages paid biweekly
- Healthcare (Medical, Dental, Vision, Prescription drugs)
- Prescription Reimbursement
- Employer Paid: Life Insurance, Short Term/Long Term Disability
- Additional employee paid Life Insurance
- Flexible Spending Plan
- Flexible hours
- Holiday pay
- Supplemental Pay: Varies per position
- Paid Time Off (PTO) – Applies to Full & Part-time Employees
- Employee Referral Program
- Complementary access to events throughout our four venues!
- Employee Assistance Program – 100% confidential
- 457 Government Plan
- Twelve weeks of paid Parental Leave
- Six weeks of paid Caregiver Leave
- Annual Employee Appreciation Event
- Behind the Scenes Awards
Erie Events provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $14 - $18
