What are the responsibilities and job description for the Lending Quality Control Specialist position at Erie Federal Credit Union?
GENERAL SUMMARY
Performs duties in support of EFCU’s back-office lending operations. Performs quality control audits and reviews on unsecured loan records and products.
ESSENTIAL FUNCTIONS
1. Reviews unsecured loan and loan documents for accuracy and adherence with Erie FCU policy, procedure and rate schedules as well as NCUA and federal regulations.
2. Reviews credit cards and credit card documents as well as PSCU system for accuracy and adherence with Erie FCU policy, procedure and rate schedules as well as NCUA and federal regulations.
3. Perform daily Scan Audits to guarantee correct indexing and imaging clarity of scanned lending and account documents.
4. Monitor and report on loan documentation and creation errors.
5. Validates unsecured consumer loans as needed.
6. Monitor and review loan maintenance and ensure proper documentation support of changes.
7. Monitor all waived insurance on open loans with collateral.
8. Assist with review of 1098’s.
9. Monitor loans with balances within set report parameters and assist members with ensuring final payoff.
10. Monitor and report on system, workflow, policy and procedure issues found through audit process or notification by staff.
11. Monitor and review various reports to ensure adherence with policy, procedure, and regulation.
12. Maintain current knowledge of all Credit Union policies and procedures, including compliance with federal laws and regulations as set forth by the NCUA and other regulatory agencies.
NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary.
JOB SPECIFICATIONS
1. Requires professional, well developed interpersonal skills for communicating with members, vendors and co-workers.
2. Requires completion of high school education.
3. Requires one year of experience in a financial institution or related clerical position.
4. Intermediate mathematical skills required.
5. Must be detailed oriented.
6. Requires a person who can multi-task.
7. Requires PC proficiency and knowledge of Office Suite.
PHYSICAL REQUIREMENTS
Sitting = Continuous Crawling = Occasional
Standing = Frequent Climbing = Occasional
Walking = Frequent Balancing = Occasional
Driving an automobile = Occasional Reaching Overhead = Occasional
Lifting/Carrying = Occasional Reaching Forward = Occasional
Amount of Weight = 15-25 lbs. Kneeling = Occasional
Squatting = Occasional Push/Pull = Occasional
Bending = Occasional Twisting = Occasional
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
