Employee Health Case Manager

Division Or Field Office

Human Resources Division

Department of Position: Total Rewards Department

Work From

Home Office, Erie PA

Salary Range

$77,638.00 - $124,019.00 *

salary range is for this level and may vary based on actual level of role hired for

• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
  
  

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
  
  

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Oversees health services program design and administration, including workers’ compensation, Americans with Disabilities Act (ADA), ergonomics and other safety- and health services-related programs.

• The successful candidate will work from the Home Office, Erie PA.
• RN license strongly preferred.
  
  

Duties and Responsibilities

• Administers assigned program(s). Interacts with key stakeholders, including Employees, law, HR business partners, management, vendor/carrier in a proactive manner to effectively manage each case from open to close. May include oversight for claims filing or reporting to vendor as needed. Performs regular program analysis to inform changes in program design. Conducts regulatory reporting as required.
• Oversees and/or may provide treatment for on-site, occupational and non-occupational related injuries and illnesses, including emergency situations. Provides crisis intervention as needed and within the scope of the individual. Oversees preparation of medical files as it relates to treatment or coordination with other health services programs, ensuring Employee confidentiality and compliance with related state and federal laws. Documents information into systems.
• Develops and implements section healthcare procedures, policies and programs including flu vaccination administration, CPR/AED and blood-borne pathogen training and physical exams.
• Contributes to design of assigned program(s), including workers’ compensation, ADA, ergonomics, etc. Participates in contractual issues and negotiation of financing arrangements.
• Participates in and/or leads health and safety related project teams. Tracks progress of project and reports to supervisor as needed.
  
  

The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Capabilities

• Values Diversity
• Nimble Learning
• Self-Development
• Collaborates
• Customer Focus
• Cultivates Innovation
• Optimizes Work Processes
• Instills Trust
• Ensures Accountability
• Decision Quality
  
  

Qualifications

Minimum Educational and Experience Requirements

• Bachelor’s degree in human resources, nursing or related field and five years of related human resources, legal, benefits, or healthcare experience; or
• Associate’s degree in human resources, nursing or related field and seven years of human resources, legal, benefits, or healthcare experience; or
• High School diploma or GED and nine years of related human resources, legal, benefits, or healthcare experience required.
  
  

Additional Experience

• In-depth knowledge of benefits related law and case management of Family Medical Leave Act (FMLA) ADA, and workers compensation, required.
• Proficiency with spreadsheet, presentation, word processing and required.
  
  

Designations and/or Licenses

• Registered nurse (RN) designation and current Pennsylvania licensure, Certified Occupational Health Nurse (COHN-S) and CPR certification preferred.
  
  

Physical Requirements

• Use of Personal Protective Equipment (PPE) is required for this role.
• Ability to move over 50 lbs using lifting aide equipment; Rarely
• Climbing/accessing heights; Rarely
• Driving; Rarely
• Lifting/Moving 0-20 lbs; Rarely
• Lifting/Moving 20-50 lbs; Rarely
• Manual Keying/Data Entry/inputting information/computer use; Moderate (30-40%)
• Pushing/Pulling/moving objects, equipment with wheels; Rarely