Learning & Development Analyst II

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including :

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Designs, develops, and modifies moderately complex reports using human resources management systems (HRMS) systems. Implements, configures, troubleshoots, and maintains moderately complex systems to support enhancements, process improvements, HR policy changes, regulatory changes and enhance the end user experience.

What You'll Do :

This is an opportunity for a Learning & Development Analyst II. This role will be working heavily with data and reporting.

What Makes You Stand Out :

• Experience in Excel
• Data Analysis
• Reporting
• Visualization
• Experience with Qlik

Duties and Responsibilities

• Performs basic moderately complex system administration roles as necessary to maintain service levels & essential functionality
• Works with sponsors to implement program requirements designed to meet their business needs.
• Participates in cross functional projects that improve the learner experience and system stability. Implements internal & external reporting & provides analysis of identified trends in the data.
• Participates in training of HR Support Specialists and users. Works with IT and vendors to implement systems, upgrades and enhancements
• Maintains a working knowledge of applicable data dictionaries to be able to develop learning solutions & related reporting. Participates in the development of strategic plans & leads implementation of same

The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Capabilities

• Self-Development
• Job-Specific Knowledge
• Collaborates
• Cultivates Innovation
• Detail Orientation
• Instills Trust
• Decision Quality
• Values Diversity
• Nimble Learning
• Customer Focus
• Optimizes Work Processes
• Information Management Skills
• Ensures Accountability

Qualifications

Minimum Educational and Experience Requirements

• Bachelor's degree in business, mathematics, computer science, or information technology, or related field, and two years related experience; or
• Associates degree in business, mathematics, computer science, or information technology, or related field, and four years' related experience; or
• High school equivalent and six years' related experience, required.

Additional Experience

• Working knowledge of related human resources systems and / or experience with database solutions preferred.
• Working knowledge of adult learning theory and training development techniques or a strong background in eLearning development, preferred.
• An orientation towards customer service is preferred.
• Some knowledge of LMS systems and / or reporting tools, preferred.
• Working knowledge of IT policies and practices preferred.

Physical Requirements

• Lifting / Moving 0-20 lbs; Occasional (
• Driving; Rarely
• Pushing / Pulling / moving objects, equipment with wheels; Occasional (
• Manual Keying / Data Entry / inputting information / computer use; Frequent (50-80%)
• Climbing / accessing heights; Rarely
• Ability to move over 50 lbs using lifting aide equipment; Occasional (

Nearest Major Market : Erie