Program Management Manager

Division Or Field Office

Controller Division

Department of Position: Finance Technology & Data Dept

Work From

Corporate Office, Erie PA

Salary Range

$109,074.00 - $174,235.00 *

salary range is for this level and may vary based on actual level of role hired for

• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
  
  

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
  
  

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

• Collaboration with IT in the implementation of Finance technology including new/enhanced system capabilities and automations
• Leads Process Improvements and Business Initiatives for Finance, including the identification of opportunities to improve business processes
• Provides technical knowledge and insight to identify and recommend systems, tools and automation technologies that can address specific business problems within finance processes
• Defines, develops and provides information and analysis to drive the decision-making process
• Defines processes to identify, measure, and manage program success, focusing on value realization
• Develops actionable and appropriate people, process, and technology improvement recommendations
• Supports business portfolio, larger and most complex initiatives to ensure business value is delivered
  
  

Provides leadership for a program of medium complexity and cross-business impact. Ensures program/project results contribute positive business value and meet agreed-upon scope, cost, schedule and quality objectives.

Duties and Responsibilities

• Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
• Provides leadership for a medium program or a group of related projects. Crafts and orchestrates attainment of program benefits, and sustains progress of the program. Applies program management best practices around scope, budget, schedule and change control.
• Defines team and individual performance objectives that support division, department and section goals and objectives. Defines training plans for team members and monitors progress. Coaches project managers in the practical application of project management practices and tools.
• Supports and participates in initiative and program development and implementation, including enrolling and supporting senior leadership stakeholder participants, business unit leaders, general management, subject matter experts and staff.
• Monitors program performance and recommends schedule changes, cost adjustments and resource allocations to ensure optimal program performance and quality. Prepares status reports, briefings, proposals, financial analysis reports, time reports, and quality reviews for assigned program on a regular basis.
• Facilitates stakeholder engagement to drive program success and ensure alignment with corporate goals. Defines, develops and provides information and analysis to drive the decision-making process and support business operations for internal and external customers.
• Engages in collaborative alliances to ensure alignment of critical objectives, gains key insights, and enable imperative buy-in.
• Utilizes expertise of the project lifecycle to prepare, analyze and maintain detailed project work plans and schedules using project-planning tools and ERIE guidelines.
• Works closely with the PMO to manage organizational change, create alignment with organizational goals and consider all potential risks and the mitigation of those risks.
• Delivers presentations to key stakeholders summarizing objectives, deliverables, status and metrics.
  
  

Duties and Responsibilities (cont'd if applicable)

The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

• Collaborates (Leader)
• Self-development (Leader)
• Customer Focus (Leader)
• Instills Trust (Leader)
• Persuades (Leader)
• Drives vision and purpose (Leader)
• Decision Quality (Leader)
• Nimble Learning (Leader)
• Cultivates Innovation (Leader)
• Develops Talent (Leader)
• Plans and Aligns (Leader)
• Values Diversity (Leader)
• Ensures Accountability (Leader)
• Optimizes Work Processes (Leader)
  
  

Qualifications

Minimum Educational and Experience Requirements

• Bachelor's degree in business, finance, management information systems, project management, or related field and five years of project management experience required; or
• Associates degree in business, finance, management information systems, project management, or related field and seven years related project management experience required; or
• High school diploma or GED and nine years related project management experience required.
• MBA or other advanced degree preferred.
  
  

Additional Experience

• Previous supervisory experience preferred.
• In-depth knowledge of project lifecycle including project management processes and change management concepts preferred.
• In-depth knowledge of project planning techniques and automated project planning tools required.
• Working knowledge of spreadsheet, word processing, graphics and database software required.
  
  

Designations and/or Licenses

• Preferred Designations Project Management Professional (PMP) Program Management Professional (PgMP) Six-sigma green belt CPCU or related insurance designation.
  
  

Physical Requirements

Climbing/accessing heights; Rarely

Driving; Occasional (Lifting/Moving 0-20 lbs; Occasional (Lifting/Moving 20-50 lbs; Occasional (

Ability to move over 50 lbs using lifting aide equipment; Rarely

Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)

Pushing/Pulling/moving objects, equipment with wheels; Rarely