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Community Home Personal Care (HPC) Lead

Erie Residential Living Inc.
Sandusky, OH Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/23/2025

Community HPC Lead – Your Superpower: Client Care Warrior, Leader of the Pack

The Community Home Personal Care (HPC) Lead is a dynamic force who blends heart with strategy, ensuring individuals receive top-notch care while fueling the growth of the organization. They are the go-to person for cultivating a culture of compassion, efficiency, and expansion. Here’s a take on their duties:

  • Team Captain: Lead and inspire a team of passionate HPC providers, ensuring they deliver top-notch care with heart, compassion, and a smile every day.
  • Care Coordinator Extraordinaire: Oversee the creation, execution, and continuous improvement of individualized care plans, ensuring each client’s needs are met with excellence and personalization.
  • Training Trailblazer: Provide training and mentorship to new team members, helping them grow and thrive in their roles, while keeping everyone up to date with the latest care techniques and best practices.
  • Quality Care Curator: Monitor and assess the quality of care delivered, ensuring that everything from personal hygiene assistance to homemaking duties is performed to the highest standards of excellence.
  • Communication Connector: Act as the liaison between clients, their families, and the rest of the care team. Keep everyone informed, engaged, and updated to ensure seamless care and support.
  • Client Advocate: Be the voice of clients, ensuring that their preferences, needs, and concerns are heard and respected. Create a safe and comfortable environment where they feel valued and understood.
  • Problem-Solving Pro: Tackle challenges head-on! Whether it’s a scheduling issue, care gap, or an unexpected change, you'll be the go-to for finding creative solutions.
  • Scheduling Maestro: Manage and optimize caregiver schedules, ensuring the right team members are in place at the right time for smooth, uninterrupted care delivery.
  • Safety Sentinel: Ensure the health and safety of clients and caregivers by conducting regular safety checks and implementing best practices to prevent accidents and ensure well-being.
  • Wellness Warrior: Lead initiatives that promote physical, mental, and emotional health for both clients and your care team, offering support, guidance, and encouragement every step of the way.
  • Feedback Facilitator: Gather and act on feedback from clients, families, and team members, using it to drive improvements and ensure the highest quality of care and satisfaction.
  • Resource Rockstar: Manage supplies, equipment, and resources to make sure your team is fully equipped to provide exceptional care and services at all times.
  • Tech-Savvy Support: Use technology to track and report client progress, assist with scheduling, and streamline communication, all while keeping things efficient and effective.
  • Caregiver Cheerleader: Motivate and uplift your team, creating a positive and supportive atmosphere where everyone feels valued, encouraged, and motivated to do their best work.
  • Continuous Learning Champion: Stay on top of trends, regulations, and innovations in the home and personal care industry, ensuring that both you and your team are always learning, growing, and improving.
  • Community Ambassador: Represent the organization in the community by building positive relationships with local organizations, clients, and families, creating a network of support that extends beyond the home.
  • Growth Gangster: While nurturing care at home is their core, the HPC Lead’s vision extends beyond the present. They think big—actively seeking opportunities to expand services, reach new communities, and innovate in the way care is delivered. Whether through partnerships, outreach, or discovering new care trends, they lead the charge for growth.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid orientation
  • Paid sick time
  • Paid time off
  • Paid training
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Preferred)

Ability to Commute:

  • Sandusky, OH 44870 (Required)

Ability to Relocate:

  • Sandusky, OH 44870: Relocate before starting work (Preferred)

Willingness to travel:

  • 50% (Required)

Work Location: Hybrid remote in Sandusky, OH 44870

Salary : $40,000 - $45,000

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