What are the responsibilities and job description for the Receptionist position at Erik S. Jones Family Medicine?
FAMILY MEDICINE RECEPTION, FRONT OFFICE
Accepting applications for front office/receptionist position in a Family Medicine practice. Independent private physician office with one Physician and Physician Assistant and support staff. Seeking energetic and personable team member to interact with patients at the front desk. Excellent communication and social skills are essential. Must be organized, able to multitask and communicate effectively with patients young and old! Position is FT 35-40 hours/week Monday-Friday (8:00am-5:00pm) with some flexibility.
KNOWLEDGE, SKILLS, PERSONAL ATTRIBUTES, & RESPONSIBILITIES INCLUDE:
* Greet each and every patient in a friendly compassionate manner throughout the work day
- Compassion with high level of customer service for our patients and fellow staff
- Strong interpersonal and communication skills
- Well-developed analytical and problem solving abilities
- Able to organize work, engage in a variety of tasks concurrently
- High degree of initiative, accountability and independent judgment
- Professional manner and appearance at all times
* Maintain daily patient schedule in a courteous and professional manner—answering phones, check in/check out patients, schedule appointments, collect payments
* Patient communication utilizing e-mail, Microsoft Word & Excel; proficient computer skills necessary
* Verify insurance eligibility and benefits
* Must be able/comfortable to assist physician, nurse practitioner with chaperoning duties, as needed
* Experience is an advantage and preferable for this position; however, a bright individual with motivation and initiative can learn the job, interact with patients, and truly excel.
Summary
As a Family Medicine Front Office Receptionist, you will be the first point of contact for patients, providing exceptional customer service and administrative support. This role requires strong communication skills and proficiency in computer applications, including Microsoft Office and Excel. You will manage front desk operations, handle multi-line phone systems, and ensure efficient patient flow. Your organizational skills and attention to detail will be essential in maintaining accurate records and scheduling appointments. Join our team to contribute to a welcoming environment and support the delivery of quality healthcare.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person
Salary : $18