Revenue Cycle App Analyst II

Job Summary:
Reporting to Patient Access and Revenue Cycle Manager, the Revenue Cycle Applications Analyst II provides comprehensive core revenue cycle development and support (i.e. Registration, Revenue Integrity, Billing, Scheduling, coding and Charge Master). This individual must be proficient in all skills required to facilitate complex applications and system enhancements or replacement. This individual works directly with users to understand appropriate Revenue Cycle / business processes as they relate to the system. This individual should have excellent customer service skills along with highly effective written / verbal communication and interpersonal skills.

The Revenue Cycle Applications Analyst II works independently and relies on experience and judgment to plan and accomplish tasks. Days and hours worked may be variable.

Education:
Required:
A Bachelor's Degree in Business Administration, Computer Science or Information Management OR
Equivalent combination of education and experience

Preferred:

Experience:
Required:
3 years experience in healthcare related setting with knowledge of Patient Access / Revenue Cycle / Business systems.
Understanding of information system technology and database applications is necessary.

Preferred:

Position Requirement(s): License/Certification/Registration
Required:
Complete education and pass certification in assigned EPIC application module(s) within 120 days of completed education.

Preferred:
EPIC certification in the module(s) being represented.
Experience in EMR installations.
3 yrs experience with MS SQL, report automation knowledge, report writing.

Department Position Summary:
The Revenue Cycle Applications Analyst II (RCAA- 2) should be able to demonstrate the knowledge and skills necessary to support for systems/ applications to which assigned (i.e. Registration, Billing, Coding, Scheduling, Charge Master, and Revenue Integrity as applicable) The Revenue Cycle Applications Analyst II will work with various support tools depending on the system module(s) assigned. The RCAA - 2 will be highly motivated self starters, with technical and analytical abilities and excellent communication and interpersonal skills.

The employee must:
Have a working knowledge of the Revenue Cycle (RC) process in the area(s) of support

Analyze RC requirements to design, develop, and implement project
Demonstrates comprehensive knowledge of computer systems, applications and interfaces

Demonstrates proficiency in all skills required to facilitate complex applications and system enhancements or replacements

Demonstrates advanced proficiency in creating detailed
documentation, including system design documentation, procedures, process and data flows

Demonstrates an advanced understanding of revenue cycle operations
Prepare test plans and test data for unit and integrated testing and conducts testing

Demonstrates attention to detail in data gathering, specifications development and documentation and recording

Provides estimates for moderate to complex work efforts

Creates pre- and post- project benchmarking metrics

Follow up on errors to determine root cause and recommend solution

Develops reports and plans database additions taking reporting needs into consideration

Supports multiple concurrent projects and/ or application modules, educates and coaches other team members and manages user expectations

Demonstrate initiative, creativity and flexibility in problem resolution

Exercise good judgment

Effectively manage work time while handling more than one assignment at a time

Prioritize work assignments to ensure the appropriate work is being completed

Demonstrate integrity, credibility and personal accountability

Set high work standards

Seek to share application and other specialized knowledge with peers

Demonstrate excellent oral and written communication skills

Demonstrate commitment to customer service