What are the responsibilities and job description for the ACCOUNT MANAGER position at ERMC Aviation LLC?
Essential Functions / Key Responsibilities
- Builds partnerships with customers and sets the example for the delivery of exceptional customer service.
- Reviews operational and financial reports to ensure the station meets goals and objectives and takes corrective action as required.
- Ensures compliance with policies and procedures, rules, standards, customer requirements, and governmental / regulatory requirements.
- Participates in employee relations investigations when complaints arise and resolve issues in a professional and timely manner.
- Promotes and adheres to policies concerning Safety, Anti-Harassment, and Equal Employment opportunities.
- Recruit's new employees to ensure appropriate staffing, promotes team-building initiatives, and performs coaching / mentoring activities to develop and motivate team members.
- Ensure that employees are properly trained, and audit safety records as needed.
- Sets, measures, and manages the performance of self and others. Leads team members in achieving / exceeding operational and financial objectives and goals.
- Ensures compliance with rules and standards of all relevant regulatory agencies and applicable laws.
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Pre-requisites :
Benefits :
ERMC Aviation offers a full range of benefit offerings for full time employees including but not limited to medical, dental, vision, HSA, 401k, company paid life insurance, supplementary life insurances, voluntary benefits (such as accident, cancer, hospitalization), option to receive paycheck 2 days early, discounts on hotels, rental vehicles, cruises, discounted tuition with a participating college, and a college education savings plan.
Additionally, as a member of the Unifi Service family of companies, ERMC employees are eligible for steeply discounted flight benefits with Delta Airlines.
