Applications Sales Engineer/Specialist

Who We Are : Ernst Instruments (formerly John C. Ernst) joined the Clark-Reliance® family in 2023. Ernst Instruments is a leader in the manufacture and distribution of engineered measurement solutions and process observation equipment for liquid and steam applications. Ernst Instruments is committed to delivering the best level and flow solutions to its customers.What We're Looking For : The ideal candidate will have previous experience in a technical sales position with strong interpersonal skills with listening, consultative and problem-solving skills.Salary Range : based on experienceApplications SpecialistEvaluate applications, generate quotations and provide technical support.Duties and Responsibilities : Oversee product application activities for Ernst Instruments, which include but is not limited to : A timely and accurate review of the required technical requirements as specified by the customer.Assist in identifying customer needs and requirements to better qualify potential prospects for the Company.Assist with the generation and creation of sales materials that engage customers and sales staff in a way that makes technical products easy to understand.Clearly articulate our products' value and business benefits to customers in quotations, verbal and email correspondence.Use a consultative approach to understand client needs and provide tailored solutions that drive long-term business growth.Provide technical, installation and troubleshooting consultation with customers and other Ernst Instruments departments.Review and analyze customer requirements through plans, emails or verbal discussions to develop and prepare a detailed proposal which describes the type of equipment needed, price, delivery time and financial terms for the product described.Inform the customer of unit prices, shipping dates, anticipated delays, and any additional information pertinent to the quotation.Occasionally enter orders via computerized ERP system and calculate total cost to the customer.Review all proposals for compliance with company standards and contract language.Maintain quality assurance operations by following quality assurance policies and procedures.Monitor customer feedback and ensure timely follow-up to resolve any concerns or issues.Work with the team to relay customer feedback and ideas for continuous product improvement.May travel to customer sites, however, this will be rare as it is mostly an inside role.Interact and communicate effectively with all levels of employees within the Company, as well as suppliers, customers and peers.Comply with policies, procedures, standards, and rules of the Company.Maintain quality assurance policy consistent with ISO standards.Maintain work area in a clean, orderly, and safe manner.Punctual, regular, and consistent attendance.Perform all other job-related duties as assigned.Required ExperienceIn lieu of a Bachelor's degree, three years' experience at a technical level position in a related field is required.

• Technical sales experience a plus.
• Strong interpersonal skills with listening, consultative and problem-solving skills.
• Proficient in MS Office products, specifically Word, Excel, Teams, PowerPoint.
• Ability to handle complex projects and tasks independently within established standards.
• Ability to handle multiple responsibilities at a time and be self-motivated and proactive.
• Ability to function and thrive in a team environment with an appreciation of aggressive goals.
• Ability to type 50 WPM or faster. Physical and Technical EnvironmentMinimal lifting up to 50 pounds occasionally.
• Must be able to sit, stand, walk, reach with hands and arms, bend and stoop in a normal office and manufacturing environment.
• Ability to routinely travel throughout multi-floor office and shop area walking, climbing stairs, utilizing elevator.
• Exposure to varying environments, climates, changing deadlines, and strict time constraints.Required Education Bachelor's degree in a technical field preferred. High School Diploma or GED required.
• Ability to read, write, and follow verbal instructions in Standard English is required.About Clark-RelianceClark-Reliance® is a world class manufacturing company, serving customers in over 120 countries in the power generation, refining, gas processing, and chemical industries. Clark-Reliance is a company that strives to maintain an environment that nurtures employees. Clark-Reliance prides itself on the development of its employees and finding ways to continue to grow every year.Note : The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.Equal Opportunity Employer- M / F / Disabled / Vet Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)