Demo

Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location

Ernst & Young Advisory Services Sdn Bhd
Chicago, IL Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/23/2025

Location : Chicago

Other locations : Anywhere in Country

Date : Jan 17, 2025

Requisition ID : 1575687

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

Submit your CV and any additional required information after you have read this description by clicking on the application button.

EY advises clients to understand, architect, select and implement bleeding edge solutions required to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations.

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team and we'll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry.

Your key responsibilities

As a leader in Technology Transformation Program Delivery, you will be responsible for the effective management and delivery of complex processes, solutions, and / or projects, maintaining focus on quality and risk management. You will navigate operational and organizational dynamics, ensuring the achievement of performance objectives. This role involves :

  • Providing leadership and direction up to and including Managers across multiple activities.
  • Leading teams with broad visibility to achieve performance objectives.
  • Managing client relationships, revenue generation, and commercial relationships as needed.
  • Travel requirements : Required regularly as needed by external clients.

Skills and attributes for success

To thrive in this role, you will need a deep insight into project and program delivery methods, including Agile and waterfall, and the ability to solve complex problems through analysis and knowledge of best practices. Additionally, you should have :

  • Experience in leading engagement delivery and managing engagement economics for the whole engagement.
  • Proficiency in developing resource plans and budgets for the whole engagement.
  • Strong written and verbal communication, presentation, client service and technical writing skills.
  • Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry specific business and technology functions.
  • Willingness to travel based on client needs.
  • To qualify for the role, you must have

  • Typically, no less than 5 - 7 years relevant experience working in Salesforce (Sales, Service, Platform).
  • Experience in at least three of the following areas with a focus on The Internet of Things and XaaS : solution architecture, ERP software solutions, CRM software solutions, e-commerce, content management, big data and analytics, digital supply chain, cloud technology delivery, web development, social media integration and solutions, social experience management and search, knowledge management software, user experience and design, emerging collaborative solutions including content management and enterprise data migration.
  • 5 or more years of significant technical and functional experience in at least one of the following platforms : Microsoft Office 365, Microsoft Azure, or SharePoint; Customer solutions such as Dynamics, Salesforce, or Sprinklr; Digital Content Management Solutions, such as Adobe, SiteCore, WordPress, Hippo or Drupal; Enterprise solutions, such as GE (Proficy), JDA, NetSuite, or SAP Hybris; and Mobile technologies such as iOS and Android OS.
  • What we look for

    We are seeking individuals who are passionate about technology and innovation, with a proven track record of leading successful technology transformation projects. Top performers in this role are those who can navigate complex challenges, build strong relationships, and drive meaningful change within the organization.

    What we offer

    We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $169,900 to $388,200. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $203,900 to $441,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

    EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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    Salary : $169,900 - $388,200

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