Technical Program Manager – Enterprise SaaS Transportation and Logistics Management System

Job Title: Technical Program Manager – Enterprise SaaS Transportation and Logistics Management System

Location: Atlanta, GA (Hybrid) – only Local

Duration: Long Term contract

Summary:

We are seeking an experienced and results-driven Technical Program Manager to lead the development and delivery of our Enterprise SaaS applications focused on Transportation and Logistics Management Systems (TMS). This role requires a blend of strong technical expertise, extensive program management experience, and a deep understanding of SaaS SDLC. You will oversee the planning, execution, and smooth deployment of software product releases while ensuring alignment with PMO processes, business priorities, customer needs, and organizational goals.

Essential Duties and Responsibilities:

1. Program Management and Delivery:

• Manage all aspects of a software product development program of $5M. Direct the activities of two Project Managers charged with executing subprojects under the program
• Lead the end-to-end planning and execution of complex technology projects within the SDLC, ensuring timely and cost-effective delivery of high-quality features and solutions
• Drive alignment of roadmaps while assessing, communicating, and mitigating risks and dependencies across delivery streams and portfolios
• Under the general direction of the Project Management Office, create, manage, and complete a cross-functional program plan composed of sub projects, all to be successfully executed within costs, timelines, and quality by internal resources and third-party development resources

1. Team Leadership:

• Coordinate with product management, release, IT, marketing, sales, and support teams to create a seamless transition from project initiation to implementation and support, including defining and controlling program and project scope and objectives
• Manage multiple onshore and offshore Agile development teams, fostering a culture of collaboration and accountability
• Establishes and build strong working relationships with senior leadership, stakeholders, and resource teams, to ensure the successful delivery of Intellitrans products using a wide-ranging experience, professional concepts, and company objectives to resolve complex issues in creative and effective ways

1. Metrics and Reporting:

• Able to demonstrate the progress of the roadmap, program, and projects, and effective use of resources through Earned Value and key delivery gates
• Use consistent metrics to assess risks, inform prioritization, and support decision-making processes
• Provides regular status reports, dashboards, and a regular cadence of meetings to stakeholders and resource teams

Qualifications:

1. Experience:

• 8 years of hands-on experience managing complex technology projects with multiple development teams on programs of $5M or above
• Strong technical background, preferably with prior experience in software engineering, DevOps, or IT project management
• 5 years’ experience and deep understanding of the SDLC, Scrum methodologies, and scaled Agile practices
• Highly organized with advanced problem-solving skills, expertise w/Excel, MS Office, and Smartsheet (including advanced reports and dashboards in Smartsheet)
• Advanced abilities at PowerPoint presentations for senior leadership
• Expertise at modeling project costs, capacity, hours consumed, budget and Project P/L (using Earned Value Concepts)
• Expertise at controlling overall program management in Jira, MS Teams and Smartsheet

1. Leadership Skills:

• Experience managing onshore-offshore delivery models in an Agile environment
• Demonstrated ability to drive governance, manage dependencies, and optimize organizational delivery
• Exceptional communication skills to interact effectively with project sponsors, technical project managers, and cross-functional teams including writing, speaking, presenting, and listening skills
• Strong coaching skills to enable senior leadership and resource teams to resolve issues and align program performance with organizational goals

1. Education:

• Typically requires a minimum of 8 years of related experience with a bachelor’s degree; or 6 years and a master’s degree; or equivalent experience as a Program Lead on Technology based portfolios
• PMI PMP or SAFe Certification or equivalent Project Management Certification

1. Preferred Experience:

• Direct experience with managing freight movement, intermodal transport, or Supply Chain Logistics in addition to experience in software architecture, system integrations, and cloud-based applications within an enterprise SaaS solution