What are the responsibilities and job description for the Inside Sales Specialist position at ERS Wireless?
About the Company
At ERS Wireless, we represent the best wireless voice, data, and video products in the industry and help customers improve efficiency while increasing safety with the systems we design. Our customers are police officers, firefighters, healthcare staff, teachers, and skilled tradesmen- to name a few, and every day they rely on the wireless technologies we provide to ensure they can communicate clearly. Whether it is an everyday situation or an emergency, we help customers have the peace of mind that the right information gets to the right person at the right time. We employ over 150 talented individuals throughout Indiana, Kentucky, and Illinois. Our employees enjoy competitive wages based on experience, paid holidays, paid time off, 401K options, and medical/dental insurance. Most importantly, where ERS Wireless is a third-generation, family-owned company we value the importance of family, while also offering the stability of a large company. If you are interested in a career that is rewarding and offers opportunities for personal growth, you should join our team!
About the Role
The Inside Sales Commercial Enterprise Accounts Specialist is responsible for driving sales growth by developing and managing mid-tier commercial enterprise accounts within ERS Wireless. This role involves direct customer engagement, executing targeted sales strategies, and leveraging expertise in Motorola Solutions products, software, and services. The specialist will collaborate with field sales counterparts and maintain strong business relationships to meet sales goals.
Responsibilities
- Build trust and maintain strong relationships with assigned mid-tier customer accounts.
- Develop and execute sales plans to achieve revenue targets within assigned territories.
- Drive outbound sales efforts and log customer sales activities.
- Analyze market data and trends to identify and pursue growth opportunities.
- Provide expert guidance on ERS Wireless commercial solutions and Motorola Solutions products.
- Collaborate with Sales Management and Marketing to support lead generation, promotions, and sales enablement.
- Stay updated on new products, solutions, and services through training and team collaboration.
Qualifications
- High school diploma required; bachelor’s degree preferred.
- Experience in inside sales, sales support, or account management preferred.
- Proven ability to achieve sales targets and build strong customer relationships.
- Strong analytical, communication, and time management skills.
- Excellent presentation and coaching abilities; leadership experience is a plus.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Preferred Skills
- Customer-focused, results-driven, and detail-oriented.
- Self-motivated with a high level of accountability and teamwork.
- Strong decision-making skills with a positive and adaptable attitude.
- Comfortable working in an office setting with flexibility for occasional travel.
Equal Opportunity Statement
ERS Wireless is proud to be an Equal Opportunity Employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider all applications for employment and do not discriminate on any basis protected by federal, state, or local law. All employment is decided based on qualifications, merit and business need.
