What are the responsibilities and job description for the Eastern Standard - Host position at ES Hospitality?
Looking for HOSTS to welcome guests to Eastern Standard!
Overview of Concept:
Over the past year, Garrett Harker and ES Hospitality have been busy opening several exciting hospitality venues just steps from Kenmore Square and Fenway Park. Among these is the return of Eastern Standard Kitchen and Drinks, the craft cocktail bar Equal Measure and the group’s newest addition, Standard Italian. Best known for Eastern Standard, Island Creek Oyster Bar and The Hawthorne, Garrett is once again bringing enlightened hospitality and high energy operations to the Fenway neighborhood. Garrett is joined by Beverage Director Jackson Cannon and Culinary Director Brian Rae in the operation of these concepts.
About The Position:
Eastern Standard is looking for hosts to run the door and welcome guests into our spaces. We are seeking candidates who possess a passion for hospitality, who like to stay busy and who are eager to work in a dynamic restaurant environment.
Responsibilities:
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Welcome guests into the restaurant with warmth and hospitality
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Send guests off with a thoughtful goodbye at the end of their experience
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Work to cultivate meaningful guest relationships in order to help create return guests and regulars
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Manage reservations (table assignments, tracking table progress)
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Manage the waitlist (quote times, manage expectations, offer guests thoughtful suggestions for waiting when necessary)
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Answer phones and return voicemails
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Assist in the fulfillment of takeout orders
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Communicate with management and service teams to meet guests’ needs (special requests/accommodations, allergies, celebrations)
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Prior experience with Open Table and Toast is a plus
If you’re excited to get in on the ground floor and be a part of the team that introduces ES Hospitality to the Boston restaurant community we want to meet you!
Eastern Standard Hospitality considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Eastern Standard Hospitality is an equal opportunity employer.
