What are the responsibilities and job description for the Branch Manager position at ES Management Group Inc?
Responsibilities include expanding existing business, handling operations, managing the location, recruitment, client relations, safety and managing a staff. Will also be responsible for monitoring and managing productivity, coordinating the daily workflow, monitoring employee performance and production, processing reports and handling all employee relations.
- Monitor company quality standards and KPIs
- Direct and manage customer development activities within the office, including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues
- Monitor activities designed to recruit, train, and retain temporary employees needed to fill all available assignments
- Recruit, select, train, and evaluate branch office staff using guidelines and materials developed and provided by Corporate Management Team
- Ensure customer orders are filled with quality placements
- Troubleshoot and resolve problems or complaints of temporary associates and customers
- Coach and counsel temporary associates to ensure quality performance and job satisfaction
- Provide overall supervision and counsel to branch operations staff
- Conduct regular staff meetings to ensure good communication within branch
- Inform employees of company strategies, objectives, and results
- Review all financial and general management reports
- Monitor customer aging reports, address and communicate outstanding invoices with customers
- Follow company policies and procedures for all staffing and customer activity, Avionte standards
- All other duties that may arise to ensure the successful operation of the company
- Interviewing and screening potential employees when needed
- Data entry of employee and client information into company database when needed
- Performing pre-employment screenings such as drug screen, references, and background checks
- Prepare and present weekly reports to clients as well as corporate management team
- Interview and screen candidates for potential and current job openings at client sites
- Complete weekly management reports, as needed
- Ensure compliance of hired employees including signed applications, I9 forms and hiring/onboarding paperwork
- Ensure timely entering of applications and data into ATS by recruitment staff within branch
