HOUSEKEEPING SUPERVISOR

At Esalen, we believe in the power of our potential -- both in our staff and in our global community of students and faculty who turn to us for transformative learning experiences. More than 50 years ago, Esalen co-founders imagined a place inspired by Abraham Maslow’s psychology of peak experiences and Aldous Huxley’s belief in “human potentialities”, the unrealized capacities of our mind and body. Today we build on this legacy by creating deep connections in a world challenged by disconnection and isolation; reigniting awe and wonder to spark greater curiosity about ourselves and others; and asking the questions that can lead to transformative change both for an individual and society.  

Esalen isn’t just a place to work, it’s an invitation to help change the world.

• We are seeking a Housekeeping Supervisor with strong leadership skills & experience who is motivated by high quality guest service and is dedicated to personal growth.
• Reporting directly to the Director of Guest Services this full time, residential, and hourly position is responsible for delivering all facets of the Housekeeping function while guiding Esalen into the future with the Leadership Team.
• We are interested in someone that loves to work with people, has a passion for service, and is an effective team leader and motivator. This person should be innovative, a self-starter, and highly organized with exceptional communication skills; all while being able to demonstrate solution based thinking and behaviors under high stress scenarios. Be open and willing to try new things, inspire creativity and participation, and articulate recommendations that would improve daily operations.
• We are also interested in someone that understands and embraces Esalen’s Vision & Mission, that recognizes the work we do is critical in the world.

• Supervise the Housekeeping Department delivering a high quality, effective and efficient service, ensuring a smooth operation, cleanliness, comfort, and functionality of all accommodations: meeting rooms, the baths, and offices.
• Collaborate with the Director of Guest Services to review all processes, procedures, tools, products, and services to ensure efficient and effective systems, improvements, and best quality safe practices. 
• Create and support a harmonious and safe work environment with strong leadership, curiosity, and support for our housekeeping stewards. 
• Safety Focus: ensure all stewards follow the PPE standards and safety practices to ensure a safe work environment. 
• Motivating and empowering staff with training, guidance and support, encouraging individual expansion, job enjoyment, and team play. Providing our team with kind and responsible “feedforward” that supports this process
• All actions are driven by sustainability for our planet; product usage, discard, behaviors and practices.
• Inventory Upkeep: be a liaison to report any needed furniture replacements and/or room updates to the Lodging Experience Manager.
• Build strong and healthy relations while working closely with all departments. 
• To promote, lead, and direct daily housekeeping operations while maintaining and supervising a task list of activities and required actions to be completed weekly.
• Attend weekly team meetings, operational leadership meetings, representation at specific project meetings, and Esalen All-Hands meetings.
• Conduct necessary training for all stewards; seasonal REEP participants training, Public Areas training, Baths cleaning training, as well as various other training that may arise.
• Assist in leading the monthly Baths deep clean, as well as providing necessary training when needed.
• Assist in logging and monitoring the lost and found.

• Supervisor experience; leading teams for at least 2 years - preferably Housekeeping crews.
• Previous housekeeping experience in a multi-roomed organization is required.
• Ability to make effective decisions during high stress scenarios; be solution oriented.
• Take responsibility and accountability; be compassionate and calm in difficult situations and with people, kindly set healthy yet assertive boundaries.
• Be responsible and lead by example.
• Effective communication skills, both verbal and written.
• Detailed oriented and highly organized; utilize problem solving skills to navigate a complex environment.
• Be result oriented; be able to prioritize the needs and demands of the team and the department.
• Experience in team collaboration and fostering teamwork.
• High level of integrity and dependability with a strong sense of urgency.
• Efficient computer skills with an eye for detail.
• Self-motivated with a willingness to learn a wide variety of job skills.
• Be able to receive guidance and feedback from the team, colleagues, and leaders.
• Be able to provide guidance and feedback with care, compassion, and respect.
• A strong desire to learn and grow within our Esalen Community.
• This role does involve physical labor; involving lifting, bending, and carrying up to 50lbs.

• Esalen functions best when all staff work toward the common mission of encouraging everyone to reach our highest human potential. With this goal in mind, this job description is not intended to cover or contain an all-encompassing listing of activities, duties or responsibilities that may be required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice based on Esalen’s and your team’s needs.

• While performing the duties of this job: the employee must be able to work in a physically demanding environment; maneuver on uneven ground; stand for long periods of time; regularly lift and carry bags and bundles up to 50 pounds; carry, push and pull vacuums; lift, bend, carry, load and unload laundry in and out of industrial washing equipment; move furniture.  There is daily exposure to biodegradable chemicals.

• This role offers a generous benefits package including competitive pay commensurate with experience, medical and dental insurance, and paid time off. In alignment with Esalen’s mission in advancing human potential, staff are encouraged to engage in a wide range of  personal and professional development programs designed by Esalen faculty and staff.

Esalen Institute is an Equal Opportunity Employer.

Salary : $25 - $32