Senior Network Engineer

Job Title: Senior Network Engineer FLSA Status: Exempt Pay Grade: 105 Work Days: 226 Reports To: Director of IT Primary Purpose To oversee the management, stability, and performance of various critical networks. This role involves supervising junior staff, delegating tasks, and resolving advanced network issues. The focus includes maintaining networks like the FIBER11, ESC11 Core, and ESC11 Disaster Recovery networks, as well as networks for local education agencies (LEAs). Qualifications To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education/Certification Bachelor’s Degree or six years of networking experience preferred Current CCNA or applicable networking certifications preferred Special Knowledge/Skills Communicate effectively, both in writing and verbally, while working collaboratively with teams. Integrate technology and security principles effectively. Demonstrate effective interpersonal and collaborative skills with both internal and external clients. Attention to detail and ability to quickly and appropriately troubleshoot and repair problems Extensive knowledge of routers, switches, WLAN hardware, network monitoring tools, and TCP/PI protocol use and troubleshooting. Understand LAN design and best practices, wireless network protocols, PC operating systems, Cisco cloud platforms, VMware or similar technologies, and antivirus management and solutions. Familiarity with VMware NSX, optical transport networking, Intrusion Detection Systems, open-source network tools, and Linux operating systems and terminal operations. Experience Six years of experience working with networking and telecommunications equipment performing the duties of configuring, monitoring, and managing LAN/WAN/WLAN infrastructure including management of routers, switches, and associated equipment. Essential Duties and Responsibilities *This job description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. They are intended to be accurate reflections of those principal job elements essential for making fair hiring and pay decisions. **This position may be partially or completely funded using grant and/or federal monies and is assigned programs to include activities designed to enhance the effective and coordinated use of funds. Participate in team and departmental meetings, including knowledge transfer sessions. Install, upgrade, configure, and troubleshoot network hardware. Maintain network security using appropriate tools and equipment. Document network processes, and create and update network diagrams/topologies. Conduct after-hours maintenance, respond to incidents, and ensure compliance with FIBER11 Service Level Agreement. Evaluate network hardware, equipment, and software for purchase recommendations. Investigate user issues to identify and develop potential solutions. Open, monitor, and update trouble cases with the ISP, ensuring remediations are implemented for network and security issues. Troubleshoot network issues and document resolutions for future reference. Analyze system logs to identify and preempt potential network issues. Support other technology departments in technology planning and decision-making processes. Perform other duties as assigned. Supervisory Duties None Equipment/Specialized Software Used Computers, projection devices, control panels in meeting rooms, printers, productivity software, software specific to the job assignment, network resources, internet resources, and other hardware and software necessary to perform the functions of the job effectively and efficiently. Working Conditions (Mental Demands/Physical Demands/Environmental Factors) Mental: Public relations and people skills are always required, work with frequent interruptions, and maintain professional composure and confidentiality under stress. Physical: Occasional prolonged and irregular hours, ability to move tables and chairs and load/unload boxes and materials. Prolonged use of a computer. Environmental: Open cubicles/workstations Evaluation Annual performance evaluation will be performed in accordance with the adopted policies of the Education Service Center Region 11. Employment in this position is contingent upon performance, need, and funding.