Demo

Technician I, Technology

ESC Region 7
Kilgore, TX Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/14/2025

Job Summary: The Technician is responsible for support of the OmniTrack workshop system, Omnitrack time accounting, OmniTrack PD workshop system for districts, and compliance courses. Additionally, the technician is a key support for IMS.


Qualifications:

Education/Training:

High School Diploma / GED

Prefer college hours or Associates Degree

Experience:

At least 3 years of related experience. Working knowledge and experience of OmniTrack workshop system, and time accounting software. Microsoft Office/Google docs

Knowledge / Skills:

Ability to build, develop and inspire teams

Task execution (result oriented)

Build and cultivate relationships

Excellent communication

Financial knowledge

Microsoft Office/Google Docs


Mental Demands/Physical Demands/Environmental Factors:

Must be able to maintain emotional control under stress

Work with frequent interruptions during scheduled work

Cooperate with staff members and outside customers

Ability to multi-task

Occasional travel and irregular hours

Majority of working conditions will be indoors


Major Responsibilities and Duties:

  • OmniTrack
    • Support IMS workshops
    • Create IMS/IT/WS workshops
    • OmniTrack help desk support (internal/external)
    • Approve Out of District Certification uploads
    • Support compliance courses
    • Merge duplicate accounts as needed
    • Add/Remove presenter objectives, including revenue & expense accounts
    • Set up Approval Paths
    • Keep General Info categories updated
  • OmniTrack PD Workshop System for Districts
    • Have a point of contact at each district for annual checkup
    • Help new LEA employees as they transition to district OmniTrack
      • Need to know how they log onto their OmniTrack
      • What database system do they have (Skyward/ASCENDER)
    • Help those districts who have eTrain pull reports from their OmniTrack system
    • Verify new staff each year to ensure that they can log in
    • Help LEAs set up their back-to-school conference workshop.
    • Assist with Showcase Day
  • New Employees
    • Create Employee Badge
    • Train new administrative assistants in how to create a workshop in OmniTrack (if applicable)
  • Office Duties
    • Switchboard
    • Time Accounting Backup Checker
    • Workshop Services office assignments
    • Information Technology office assignments
    • Help set up/breakdown for technology meetings
    • Help update procedures on the Intranet
  • Complete, maintain and organize files complying with all contractual or records retention policies.

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