Network and Systems Administrator

Job Title: Network and Systems Administrator

Reports to: Director and/or Designee

FLSA Status: Exempt

Job Objective:

• Design, install, and maintain network and systems components that meet Connect and customer requirements.

• Provide technical support, recommend equipment upgrades, and administer software and system applications.

Minimum Qualifications:

• High school diploma. An Associate degree in a computer technology field is desired.

• Two years of experience in Data Communication Networking, TCP/IP, routing, local area networks, VoIP phone systems, wireless/WLAN maintenance, and troubleshooting workstation software/hardware.

• Valid CCENT (Cisco Certified Networking Technician) or CCNA (Cisco Certified Network Associate) desired.

• Proficiency in systems planning, hardware and software management, project management, and Microsoft 365 / Google Workspace..

• Experience with Help Desk System utilization is desired.

• Strong problem-solving skills, self-starter, and ability to work with minimum supervision.

• Availability to be "on-call" for periodic tasks outside of normal working hours.

Desired Technical Qualifications:

• Technical qualifications may be modified to address current or emerging program/staffing needs and assignments. Certification, training, and experience deemed appropriate may include:

  • Networking: TCP/IP, routing, switching, VoIP, WLAN

  • Server Operating Systems: Linux, Windows

  • Workstation Operating Systems: MAC OS, Windows, Chrome

  • Web Servers: IIS, Apache, Tomcat, OSU

  • Storage Systems: Storage Area Networks

  • DNS: Windows, Linux

Key Responsibilities:

• Design, install, and maintain network and systems components.

• Provide technical support to staff and students.

• Recommend equipment upgrades and enhancements to improve network and systems performance.

• Administer software and system applications.

• Ensure data security and confidentiality.

• Diagnose and resolve hardware and software issues.

• Coordinate procurement of hardware and software.

• Provide training and support to school personnel and students.

• Collaborate with vendors and service providers.

• Maintain accurate equipment inventory and network diagrams.

• Assist with ongoing projects, research, and recommend enhancements.

• Install and maintain WAN/LAN and systems.

• Design options to improve or upgrade school networks and systems.

Abilities Required:

• Efficient time management and task prioritization.

• Professionalism, contributing to a positive work environment.

• Effective communication skills (listening, observation, reading, verbal, nonverbal, and writing).

• Punctuality and an acceptable attendance record.

• Adaptability to interruptions and changing conditions.

• Ability to read, analyze, and interpret technical manuals and documentation.

Working Conditions (in a K-12 School Environment):

• Exposure to standard K-12 school conditions, including classrooms, offices, and outdoor areas.

• Interaction with students, staff, and faculty members.

• Use of a computer keyboard and monitor for prolonged periods.

• Participation in school events and activities as needed.

• Potential exposure to learning and educational environments.

Performance Evaluation: Job performance will be evaluated based on policy provisions and contractual agreements set by Connect.