Part-time Escape Room GAME MASTER

Escape Factor, the MOST recommended escape room in the Chicago area, recently voted the #5 favorite escape room in the US, and recognized as a top escape room experience internationally, is a local, minority-owned business. Located on the bustling Madison Street in Forest Park, Escape Factor is devoted to bringing the best escape room experience to all visitors near and far.

Currently looking to fill the role of a part-time Game Master, Escape Factor is seeking energetic, responsible, and outgoing team members to be a part of a unique and exciting work environment. No two days will be the same as you will interact with people from all walks of life; from tourists looking for a memorable experience, to families looking to share quality time together, and even further to corporate groups seeking team building exercises.

An ideal candidate must have great customer service skills, the ability to problem solve, and an acute attention to detail. You will be challenged to work efficiently within a fast-paced environment. This is a highly competitive position with potential for growth.

Requirements:

• Able to work nights and weekends. Saturdays are a must.
• Must be available throughout the year, as this is not a seasonal position.
• Cordial personality
• Ability to work independently with minimal supervision
• Must work well with kids
• Excellent problem-solving and critical thinking skills
• General computer skills

Duties and Responsibilities:

• Maintain a professional and courteous presence in front of customers.
• Conduct “box office”-like duties to facilitate customer payments as needed.
• Accurately explain details and rules for each room showing.
• As a Game Master, will facilitate a one-hour “show”. During the management of this experience, you would set up the “stage”, communicate hints to customers/players, provide ambiance, facilitate and guide customers through the game, and debrief players after the experience.
• Reset rooms quickly and with great attention to detail.
• Provide explanations and tours to potential customers seeking information.
• Ability to make minor repairs on props
• Assist fellow employees as needed.
• General cleaning duties
• Extra responsibilities as needed.
• PLEASE NOTE: This is largely an on-demand, weekend-heavy position. Shifts may be sporadic, as hours are dictated by customer demand. As such, you may want to be VERY local to Escape Factor in order to attend an assigned reservation.

The application process will consist of both interviews over the phone/zoom and in person.

Within your application please include why you would want to work at Escape Factor as well as your favorite movie.

Finally, you MUST submit an official application through http://apply.escape-factor.com to be entered into our hiring system so we can consider and contact you for the position.

Pay: $12 per hour after training completion, with consistent merit increases

Job Type: Part-time

Pay: $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Tips

COVID-19 considerations:
All employees are required to be vaccinated.

Application Question(s):

• Why are you interested in this job? Have you played a game with us before?
• Do you reply to texts? If so, please send us a text at 708-943-7227 with your name in order to jump start the hiring process? Applicants with no response are indicating their lack of attention to detail and will not be contacted.
• What is an escape room?
• We are located at 7228 Madison St in Forest Park. How long would it take for you to commute to our location? This is largely an on-call position.
• Do you have your own transportation? Please list how you would arrive to work.

Education:

• High school or equivalent (Preferred)

Work Location: One location

Salary : $12 - $0