What are the responsibilities and job description for the Game Master- Weekends or Weekdays, Dog friendly position at Escape Room Breckenridge?
Escape Room Breckenridge is seeking a passionate and enthusiastic individual to join our team as a Game Master in a dog-friendly work environment. If you have a knack for creating unforgettable experiences this could be the perfect opportunity for you!
As a Game Master, you will be responsible for delivering exceptional customer service, managing escape room experiences, and ensuring that guests have an enjoyable and memorable time.
Responsibilities:
Greeting Guests: Welcome guests with a warm and friendly demeanor, ensuring they feel valued and excited about their escape room experience. Provide necessary instructions, safety guidelines, and answer any questions or concerns. Memorization of a script for each room is required.
Room Management: Oversee the smooth operation of escape rooms, including briefing guests on the room's storyline, rules, and objectives. Monitor game progress discreetly and proactively provide hints or assistance when players encounter difficulties.
Customer Service: Provide excellent customer service throughout the guests' journey, from initial contact to their departure. Address guest inquiries, provide recommendations, and ensure their overall satisfaction. Act as a friendly point of contact throughout the experience.
Room Resetting: Reset escape rooms efficiently and accurately, ensuring all clues, puzzles, and props are in proper working order and ready for the next group of players. Pay meticulous attention to detail to maintain the integrity of each room's design.
Team Collaboration: Work closely with fellow Game Masters and staff to maintain a collaborative and supportive work environment.
Requirements:
- Passion for providing exceptional customer experiences.
- Strong interpersonal and communication skills to engage with guests effectively.
- Ability to multitask
- Attention to detail and the ability to ensure escape rooms are reset perfectly.
- Positive attitude, flexibility, and adaptability to meet evolving guest needs.
- Dog-friendly and comfortable with bringing your well-behaved dog to work (dog must be introduced to Owner before for approval).
- Previous customer service or hospitality experience is preferred but not required.
- Must be legally eligible to work in the United States.
Perks and Benefits:
- Bonuses
- Tips
- Dog-friendly workplace, allowing you to bring your dog to work.
- Opportunities for growth and advancement
- Employee appreciation events and rewards for outstanding performance.
Escape Room Breckenridge is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage applicants from all backgrounds and experiences to apply.
Please apply today!
Job Types: Full-time, Part-time, Seasonal
Pay: $19.00 - $21.11 per hour
Benefits:
- 401(k)
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $19 - $21