What are the responsibilities and job description for the Escape Room Game Master/Host position at Escapology?
Based at our new store in Wisconsin Dells, we are seeking Game Master/Hosts to join our team. The successful applicants will become an integral part of the team. You’ll report directly to the Venue Assistant Manager. Full-time and part-time positions available.
Job Description
- Perform activities that facilitate the customer service experience (meeting and greeting customers; customer check in; pre-game service; running/game mastering multiple games at once; interacting with customers; post-game experience).
- Reset games after they have been played
- Perform general tasks around the venue to assist in its operation.
- Upsell games and merchandise to customers
- Deliver an excellent and professional customer service experience to customers
- Maintain safety standards
- Cleaning and sanitizing the area in and around venue to high standards
- Standing for extended periods
General characteristics
- Outgoing and confident with good communication skills.
- Welcome guests with a warm welcome, smile, and positive attitude.
- Flexibility for hours worked with weekend availability.
- Must be able to stand, stoop and lift objects up to 20 pounds during a shift.
- Fun and friendly.
- Basic computer operation with the ability to type quickly and accurately.
- Able to multitask; able to manage high pressure situations.
- Good initiative; does tasks that need doing without needing prompting.
- Able to work within a team; a good team player.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 4 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $15 - $16
