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Game Master & Host - Tewksbury

Escapology
Waltham, MA Full Time
POSTED ON 3/16/2025 CLOSED ON 4/15/2025

What are the responsibilities and job description for the Game Master & Host - Tewksbury position at Escapology?

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This part-time position of Game Master & Host enables guests to enjoy their escape room

experience by providing clues/hints to help them solve puzzles and briefing customers on how to play the games.


Standard Job Responsibilities

  • Perform activities that facilitate the customer service experience (meeting and greeting customers; customer check-in; pre-game service, game mastering; interacting with customers; post-game experience; etc)
  • Perform general tasks around the venue to assist in its operation
  • Upsell games, beverages, and merchandise to customers
  • Maintain safety standards
  • Clean area in and around venue; maintaining daily/weekly/monthly cleaning schedule
  • Use Escapology’s M3 software to provide hints/clues to guests during game play
  • Create an upbeat, fast-paced, and fun atmosphere for guests and coworkers
  • Mix and serve non-alcoholic and alcoholic beverages
  • Stay up to date on any/all relevant training information
  • Complete tasks assigned by Head Game Master (shift lead) and Management


Work Environment & Physical Demands

This is a fast-paced environment with a moderate noise level. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to ten pounds. The employee must have good close and distance vision and the ability to focus between the two.

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