What are the responsibilities and job description for the Field Channel Manager position at eSentire?
The Channel Manager wins, maintains, and expands relationships with both assigned and prospective channel partners. Assigned to channel partners based on geography, channel, or market, the Channel Manager is responsible for achieving sales, profitability, and partner recruitment objectives. The Channel Manager represents the entire range of company products and services to assigned and prospective partners though may focus on a specific solution or product set if focused in a partner vertical market.
Responsibilities
Establishes productive, professional relationships with key personnel in assigned partner accounts.
Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
Sells through partner organizations to end users in coordination with partner sales resources.
Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
Ensures partner compliance with partner agreements.
Drives adoption of company programs among assigned partners.
Proactively recruits new qualifying partners.
Requirements
Post-secondary education - B.A. or equivalent work experience
10 of sales experience, with at least 5 years in a channel manager
Consistent track record of overachieving against quota.
Strong experience in all aspects of sales, including growth strategies, account development, and business planning.
Excellent grasp of brand building and articulation of value propositions.
A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Demonstrated planning, preparation, and organizational abilities
Demonstrated capability to call high in an account up to and including the “C” level executives
Excellent teamwork and team building skills.
Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.
Demonstrated knowledge of accounting and financial practices.
Strong problem identification and problem resolution skills.
High level of proficiency with Microsoft Office productivity suite and Sales Force
Demonstrated knowledge of sales and marketing techniques and principles
Flexible attitude, ability to perform under pressure
Travel domestically up to 50% of the time