What are the responsibilities and job description for the Assistant Community Manager position at ESG Operations, an Inframark Company?
Brief Description
JOB FUNCTION/ PURPOSE
The Assistant Community Manager is responsible for overseeing the daily coordination and management of property operations maintenance and administrative functions as directed by the Community Manager.
Responsibilities
Education/Experience: AA and 5 years property management experience.
Licenses/Certifications: Valid Driver’s License. CMCA, AMS preferred.
Technical: Advanced proficiency with Microsoft Office applications & internet.
Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information.
Problem Solving & Quality: Pays attention to detail. Identifies & solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality & productivity. Identifies, solves complex issues.
Managing for Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects & priorities. Demonstrates flexibility in workflow/scheduling.
Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership, development and professional growth.
PHYSICAL DEMANDS
The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
JOB FUNCTION/ PURPOSE
The Assistant Community Manager is responsible for overseeing the daily coordination and management of property operations maintenance and administrative functions as directed by the Community Manager.
Responsibilities
- Works with Board members, CEO, and Operations Manager to develop strategic direction of the Association. Ensures on-site activities align with mission, vision, goals and critical success factors.
- Develops, communicates and monitors property budgets. Reviews monthly finances and makes recommendations to the Board as needed. Reviews, approves and audits vendor and utility company invoices. Prepares monthly financial reports.
- Conducts monthly property inspections. Prepares and communicates deed restriction violations as needed. Enforces all policies, rules and SOPs.
- Attends all Board and annual meetings. Prepares and distributes meeting notices, agenda and minutes.
- Responds to calls and inquiries from Board members, homeowners and vendors. Ensures that all calls and inquiries are reported, resolved and recorded.
- Other duties as assigned.
Education/Experience: AA and 5 years property management experience.
Licenses/Certifications: Valid Driver’s License. CMCA, AMS preferred.
Technical: Advanced proficiency with Microsoft Office applications & internet.
Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information.
Problem Solving & Quality: Pays attention to detail. Identifies & solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality & productivity. Identifies, solves complex issues.
Managing for Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects & priorities. Demonstrates flexibility in workflow/scheduling.
Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership, development and professional growth.
PHYSICAL DEMANDS
The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
