What are the responsibilities and job description for the Product & Project Manager position at ESG Operations, an Inframark Company?
Brief Description
Location: Remote East Coast or Hybrid if in Metro Atlanta
Role Overview
We are seeking a Product & Project Manager to lead the development, delivery, and success of software solutions. This role combines strategic product management, tactical product ownership, and project management to ensure our solutions address key challenges such as aging infrastructure, water conservation, regulatory compliance, and operational efficiency.
You will work closely with engineering, data science, and industry experts to develop smart water management solutions, including real-time monitoring, predictive analytics, and cloud-based water utility platforms. The ideal candidate has experience in SaaS solutions for utilities, IoT-based water management, or AI-driven operational insights.
Key Responsibilities
Product Management (Strategic & Market-Focused)
For Internal employees, please apply via Sharepoint: Click Here
Contact the recruiter above if you need assistance.
Summary
About Inframark
Inframark, LLC (www.inframark.com) is an industry-leading applied technology and solutions firm focused on water and infrastructure operation and maintenance across the U.S. By integrating automation and intelligent data solutions in water and wastewater operations and maintenance, management of community infrastructure, and data systems integration, Inframark can provide unparalleled service. With over 40 years of experience managing water-related infrastructure, the company employs approximately 3,000 people, serving over 400 clients in 30 states. Inframark manages facilities that can treat a billion gallons of drinking water and wastewater daily.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Location: Remote East Coast or Hybrid if in Metro Atlanta
Role Overview
We are seeking a Product & Project Manager to lead the development, delivery, and success of software solutions. This role combines strategic product management, tactical product ownership, and project management to ensure our solutions address key challenges such as aging infrastructure, water conservation, regulatory compliance, and operational efficiency.
You will work closely with engineering, data science, and industry experts to develop smart water management solutions, including real-time monitoring, predictive analytics, and cloud-based water utility platforms. The ideal candidate has experience in SaaS solutions for utilities, IoT-based water management, or AI-driven operational insights.
Key Responsibilities
Product Management (Strategic & Market-Focused)
- Define and drive product vision, roadmap, and strategy for water utility software solutions, ensuring alignment with industry needs.
- Conduct market research, competitive analysis, and user interviews to identify opportunities and validate product-market fit.
- Develop data-driven insights to improve asset management, leak detection, water quality monitoring, and regulatory reporting.
- Collaborate with sales, marketing, and industry partners to drive adoption and customer success.
- Serve as the Product Owner, defining and prioritizing the backlog for Agile development teams.
- Write detailed user stories and acceptance criteria tailored to water utility operational workflows.
- Work closely with software engineers, data scientists, and UX teams to ensure seamless integration of IoT, AI, and cloud-based technologies.
- Review sprint planning, backlog grooming, and Agile ceremonies to optimize development cycles.
- Develop and oversee project timelines, resource allocation, and risk mitigation strategies.
- Ensure compliance with water industry regulations (EPA, AWWA, local utility standards) in product development.
- Manage cross-functional teams and coordinate between utility customers, internal stakeholders, and technology partners.
- Track and report key project milestones, addressing roadblocks proactively to meet delivery deadlines.
- 5 years of experience in product management, product ownership, and project management within the water, utilities, or industrial IoT sectors.
- Strong understanding of water utility challenges, including leak detection, SCADA systems, AMI/AMR metering, and predictive maintenance.
- Experience with SaaS platforms, cloud-based applications (AWS, Azure, GCP), and data analytics for utility management.
- Proficiency in Agile frameworks (Scrum, SAFe, Kanban) and tools like JIRA, Trello, or Azure DevOps.
- Strong stakeholder management skills, with experience collaborating with public utilities, municipalities, and regulatory bodies.
- Experience with IoT-enabled water monitoring, AI-powered asset management, or GIS-based decision support tools is a plus.
- Certifications such as PMP, CSPO, SAFe, or relevant industry credentials are a plus but not required.
For Internal employees, please apply via Sharepoint: Click Here
Contact the recruiter above if you need assistance.
Summary
About Inframark
Inframark, LLC (www.inframark.com) is an industry-leading applied technology and solutions firm focused on water and infrastructure operation and maintenance across the U.S. By integrating automation and intelligent data solutions in water and wastewater operations and maintenance, management of community infrastructure, and data systems integration, Inframark can provide unparalleled service. With over 40 years of experience managing water-related infrastructure, the company employs approximately 3,000 people, serving over 400 clients in 30 states. Inframark manages facilities that can treat a billion gallons of drinking water and wastewater daily.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
