What are the responsibilities and job description for the Teller - Chestnut Street (Bilingual English/Spanish or Non Bilingual) position at ESL All Companies?
Hours:
40
Schedule:
Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., Friday 9:00 a.m. – 6:00 p.m., and Saturday 9:00 a.m. – 1:30 p.m. Must be flexible to meet current and future business needs.
Pay:
$18.90 per hour 10% premium for bilingual positions.
Purpose of Position:
This position is responsible to effectively and efficiently process customer transactions in a Branch environment and refer customers that may need guidance in identifying the right financial solutions. This will lead to building long-term mutually beneficial relationships and support the achievement of business results. This position is also accountable to engage in supporting the key building blocks to ESL’s success
Accountabilities:
- Process customer transactions effectively, efficiently and accurately
- Meet transactions per FTE target
- Meet balance accuracy standards
- Participate in achieving team lead objectives.
- Participate in efforts to achieve unit’s customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores.
- Ensure compliance with Audit/Operational controls
- Adhere to member focus processes and expectations
- Participate in coaching processes to improve proficiency in Member Focused behaviors
- Attend sales meetings, participate in sales activities to increase sales success
- Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets.
Qualifications:
- High School diploma or High School equivalency diploma required
- 6-12 months teller experience preferred
- Bilingual English/Spanish speaking proficiency preferred
- Proficient in PC applications
- Good verbal and written communications skills
- People and team oriented
- Prior sales experienced preferred
- Maintains a high degree of flexibility in support of branch needs
- Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper
We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
#LI-KZ1
Salary : $19
